Manager, Organizational Development and Change Management (Level 7)

Summary

The incumbent is responsible for providing management analysis and organizational development service to the ITA with a view to improving the efficiency and effectiveness of its operations. 💰Salary: $4,266,270 - $5,737,659 JMD per annum.

Responsibilities

• Management/Administrative:

  • • Leads and manages the Unit for effective analysis and planning human resource management programmes and projects;
  • • Provides technical advice to Senior Manager, HRM&D, as it relates to area of expertise;
  • • Contributes to the development of the Division’s Strategic and Operational Plans and Budget;
  • • Researches and provides insights on existing and future demands and services within organisation development;
  • • Prepares and delivers reports, presentations and other official documents towards the effective management and provision of services;
  • • Represents the ITA at national, regional and international meetings, seminars and conferences, and provides required feedback and contribution.

• Technical/ Professional:

  • • Manages/administers the implementation of human resource policies, in keeping with GOJ guidelines and regulations;
  • • Interprets and implements government’s and ITA’s human resource policies;
  • • Monitors to ensure that new or revised policies are implemented and understood;
  • • Identifies areas where human resource improvements are needed, and develops proposals to rectify same;
  • • Maintains links with HR practitioners to keep abreast of new developments and best practices;
  • • Evaluates and approves for implementation, policy proposals submitted by staff which will improve the efficiency and effectiveness of the organization;
  • • Conducts organizational and strategic reviews within the Island Traffic Authority;
  • • Documents areas in need of strengthening in terms of structure, systems and human resource development;
  • • Conducts preliminary surveys to determine and define the objectives of the study, scope of the study and appropriate methods and techniques to be employed and the requisite Terms of Reference;
  • • Manages the change process through the use of change management techniques and approaches to mitigate risks of resistance;
  • • Develops Change Management and Change Management Plans;
  • • Develops new and revises existing Job Descriptions;
  • • Conducts systems and procedure studies;
  • • Supports the implementation of the Performance Management Appraisal System (PMAS) and other reform initiatives;
  • • Facilitates the monitoring of the Performance Management and Appraisal System within the ITA to ensure equity and fairness;
  • • Initiates and develops strategic and tactical plans/programmes which will promote a healthy and proactive industrial relations climate;
  • • Monitors the implementation and maintenance of several programmes within ITA, such as the Service Excellence Programme, Orientation Programme, Internship Programme and Succession Planning Programme;
  • • Performs any other related duties that may be assigned from time to time.

Required Skills

• Core:

  • • Good oral and written communication skills
  • • Teamwork and co-operation
  • • Results oriented
  • • Good leadership skills
  • • People Management skills
  • • Good interpersonal skills
  • • Good problem-solving and decision-making skills
  • • Confidentiality and integrity

• Technical:

  • • Excellent knowledge of Human Resource Management Techniques
  • • Good knowledge of Public Service Regulations, Staff Orders and other human resource legal documents
  • • Good knowledge of Labour Laws and Industrial relations practices
  • • Proficiency in relevant computer applications, including management information systems

Qualifications

• • Master’s Degree in Human Resource Management or related field;
• • Three (3) years related experience.
OR
• • Bachelor’s Degree in Human Resource Management or related field;
• • Six (6) years related experience.

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Tuesday, 28th January, 2025 to: Senior Director, Corporate Services Island Traffic Authority 97 B Church Street Kingston 📧 Email: ita-hr@mtw.gov.jm ℹ️ Subject: Manager, Organizational Development and Change Management (Level 7) 🔑 Please include the job title in the subject line of your email.

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