Business Analyst

Summary

Liaise between the business and the Data & Analytics Department, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes. Work with business partners to elicit high-level requirements and capture business needs. Understand the customer journey and define user requirements.

Responsibilities

• • Evaluate business processes, document requirements, uncover areas for improvement, and develop and implement solutions that will improve data quality across the group.
• • Identify business requirements that are necessary to address the needs of the business.
• • Develop models based on requirements gathered.
• • Represent documentation in an easy to understand format.
• • Communicate with the necessary stakeholders to gather requirements.
• • Use data modelling practices to analyse your findings and create recommendations for strategic and operational improvements to improve data quality.
• • Ensure that recommendations provided are in line with the strategic direction of the business.
• • Prepare documentation outlining and justifying these recommendations.
• • Maximize value derived from data and analytics by identifying and documenting the nuances of the business processes and operations that impact the data quality.
• • Track efforts related to the implementation of value-added solutions across the different divisions in the Sagicor Group.
• • Improve on existing value-added solutions by developing data exploitation techniques.
• • Recommend improvement to existing processes impacting data as necessary.
• • Improve Enterprise Information Management performance.
• • Participate in the planning and development of the Data & Analytics Department initiatives.
• • Perform any other job-related duties that may be assigned from time to time.

Required Skills

• • An analytical mind; ability to look across the business to determine linkages, process improvements, and possible roadblocks.
• • Business domain, data/content and process understanding with strong commercial and business awareness.
• • Resourcefulness and troubleshooting aptitude while paying close attention to detail.
• • Familiarity with data science concepts, as well as MDM, business intelligence, and data warehouse design and implementation techniques.
• • Ability to analyze project, program and portfolio needs, as well as determine the resources needed to achieve objectives and overcome cross-functional barriers.
• • High proficiency in the use of computer software packages such as word processing and spreadsheet applications.

Qualifications

• • Bachelor's Degree in Information Systems or a related study/equivalent qualification from a recognized tertiary institution.
• • A minimum of two (2) years’ demonstrated experience as a Business Analyst.

• Broad IT domain experience in three or more of the following areas:

  • • Applications Development
  • • Enterprise Architecture
  • • Project Management
  • • Quality Assurance
  • • Infrastructure
  • • Maintenance and Support
• • Familiarity with the finance industry.
• • Hands-on experience implementing data and analytics management programs is preferred.

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