Business Development Officer

Summary

To render operational and administrative support in the identification, development, and the unlocking of diversified potential existing SEZ investments and the Authority

Responsibilities

• Strategic Focus:

  • • To support the application submission by SEZ investors
  • • To assist in developing strategies for revenue generation by the Authority
  • • To develop strategies for reinvestment by existing SEZ investors

• Key Output:

  • • Quality added initiatives supported and maintained for business development within existing SEZ’s.
  • • Quality added initiatives supported and maintained for business development activities within the Authority.
  • • Sound operational and administrative advice provided to existing stakeholders.

• To support the development of business opportunities within the SEZ Regime and the Authority:

  • • Contribute to research that identifies new opportunities for investment in Jamaica’s SEZ regime - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets.
  • • Provide support to market research to develop innovative strategies to promote growth
  • • Maintain the SEZ service directory to ensure it is updated quarterly to reflect changes within the business environment.
  • • Update and maintain the SEZ service directory.
  • • Assist with quarterly research on market demand for development of new products and services of SEZ entities.
  • • Conduct research and make recommendation on international standards and best practices applicable to SEZ entities.
  • • Conduct research and make recommendations on possible SEZ clusters.
  • • Make follow up calls to prospective customers by the Client Relations team
  • • Participate in pitch meetings with customers/clients physically or virtually for the development or enhancing of company/ industry profiles.
  • • Action business cases for projects conceptualized by the Authority to satisfy investor’s needs.
  • • Research and make recommendations of linkages of entities within the SEZ regime.
  • • Make recommendations of keep support industries necessary for linkages within The Authority
  • • Facilitate and maintain key partnership with educational and training institutions to assist with the ease of access to human resources for potential and current investors.
  • • Develop Export Growth Strategies for entities within the Authority to promote sustainable development and growth for manufacturing entities within the SEZ regime.
  • • Identify and store information on premises for expansion for SEZ's
  • • Policy Advocation with other Government agencies in the interest of SEZ clients
  • • Create company profile for new SEZ applicants.
  • • Update the Expression of interest pipeline and keep in contact with potential investors to convert them to actual investors.

• To develop a strong and capable Business Development Team:

  • • To implement strategies within the Authority designed to lower overhead costs
  • • To action findings ascertained from customer feedback to improve service delivery for the Organization
  • • Create business development opportunities for new and existing clients
  • • Meet with new stakeholders and maintain positive relationships with current ones
  • • Create and maintain a budget to track expenses of initiatives created and for the Unit.
  • • Attend seminars, conferences, and events where appropriate to keep abreast of trends and changes in the business world.
  • • To support the manager in any additional tasks and responsibilities assigned.

• To develop Risk/Opportunity Profile for the QMS of the Authority:

  • • Give assurance that the quality management system can achieve intended results within the unit
  • • Achieve Improvement of results in terms of business development initiatives
  • • Create a functional list of risks and opportunities to be actioned by the Organization.
  • • Integrate and implement action plans into Quality Management Systems Processes.
  • • Evaluate the effectiveness of these actions.

Qualifications

• • Undergraduate degree in Business/Public Administration, Operations, Research, Industrial Engineering, or Economics
• • Experience dealing with delicate and confidential issues
• • Minimum two (2) years of progressive experience in a management role
• • Experience in Quality Management, Business Process Improvement, Business Transformation and Change Management
• • Project management experience
• • Training in protocol/etiquette and knowledge of diplomacy and cultural diversity
• • Full computer literacy and skill in the use of typical Microsoft Office products and MS Project.
• • Group facilitation and training in a methodology like TOP (Technology of Participation)
• • Skill in the use of the Authority’s SharePoint application and in the use of the blockchain application connecting the Authority to business partners and relevant MDAs
• • Awareness of the function of the GOJ and relevant MDA operations
• • Knowledge of the Official Secrets Act, Staff Orders and Public Service Acts
• • Knowledge of the FAA Act and GOJ Procurement Policies

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Wednesday, 11 December 2024 to: Director, Human Resource Development and Management Special Economic Zone Authority 13 Waterloo Road Kingston 10 Email: hrunit@jseza.com ℹ️ Subject Line: Business Development Officer (GMG/SEG2) Please note that only shortlisted applicants will be contacted.

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