Trainer IV

Summary

In this role, you will support business and technical operations, utilizing your data organization and coordination skills. You'll handle tasks based on established procedures and use your experience to propose process improvements. As a team leader, you'll guide peers, conduct training sessions, and ensure effective communication. Key responsibilities include designing and updating training materials, delivering classes, and analyzing training outcomes. Proficiency in operational processes, problem-solving abilities, and a typing speed of 20 WPM are required.

Responsibilities

• • Business Support: Perform business support or technical work using data organizing and coordination skills, following established procedures.
• • Operational Leadership: Guide and complete assignments for yourself and peers, propose process improvements, and work cross-functionally as needed.
• • Training Development: Design and update basic training materials and courses based on client or internal needs, and organize training content for clear delivery.
• • Training Delivery: Conduct training classes, including "train the trainers" sessions, and collect feedback from participants.
• • Subject Matter Expertise: Serve as a technical expert, provide guidance to junior team members, and review and prepare training resources.
• • Reporting: Analyze, produce, and distribute training reports.
• • Compliance: Ensure adherence to all policies and standards.

Qualifications

• • Education and Experience: Requires vocational training, certifications, licensures, or equivalent experience.
• • Skills: Proficient in a range of operational processes, procedures, and systems. Strong problem-solving abilities and effective interpersonal communication skills.
• • Leadership: Experience in leading teams, allocating work, and providing subject matter guidance.
• • Training: Ability to develop and deliver training materials, and conduct effective training sessions.
• • Typing Speed: Minimum typing speed of 20 WPM.

About Conduent

At Conduent, we are dedicated to delivering mission-critical services and solutions for Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who rely on them. Join us and be part of a culture that values individuality and offers the opportunity to thrive, make a difference, and contribute to meaningful results every day.

Share This Job