Pre-Underwriting Officer

Summary

Assist the management team with the day-to-day administrative and clerical activities within the unit, including research, data preparation, records maintenance, revision of systems and procedures, distribution of work assignments and provision of guidance, training and performance feedback to team members on a daily basis. Process and settle coupon, ordinary life and individual health applications, as well as administer contractual changes, the reopening of files and purging of stale dated lab and medical reports.

Responsibilities

• • Process coupon and ordinary life applications, settle coupons and ordinary life applications, individual health applications, contractual changes and file maintenance and reopening.
• • Update shared drive reports on a daily basis and prepare productivity reports on an ongoing basis in accordance with the stipulated guidelines.
• • Purge stale-dated medicals/lab reports.
• • Maintain and follow-up pending files.
• • Conduct training for external parties, inclusive of brokers.
• • Assist with leading and motivating a team of Pre-Underwriting Associates by managing workload distribution, prioritization of tasks, and ensuring timely and effective pre-underwriting administrative and technical support to allow for a smooth underwriting process.
• • Assist with identifying training needs and facilitate professional development opportunities.
• • Contribute to the development and execution of strategies to improve pre-underwriting processes. `
• • Guide the team in adherence to all applicable laws, regulations, and industry best practices related to pre-underwriting.
• • Maintain accurate and up-to-date records for auditing and reporting purposes.
• • Collaborate with the unit management to identify and implement solutions to improve the pre-underwriting processes.
• • Contribute to the development and maintenance of comprehensive documentation, including standard operating procedures and training materials.
• • Lead the testing of products and programmes for New Business.
• • Prepare weekly reports for submission to the management team.
• • Assist in preparing the unit’s annual budget for review and submit requests to the manager for capital and recurring expenditure in line with the approved budget.
• • Perform other related duties assigned from time to time.

Required Skills

• • Good knowledge of policy provisions and laws governing life insurance contracts.
• • Excellent supervisory skills.
• • Excellent ability to maintain confidentiality.
• • Sound knowledge of computer software packages including spreadsheet and word processing applications.
• • Sound decision-making, analytical, problem-solving and conflict resolution skills.
• • Excellent communication (oral and written) skills.
• • Good time management and human relations skills

Qualifications

• • A Bachelor’s Degree in Management Studies, Business Administration, or an equivalent qualification, from a recognized tertiary institution.
• • Completion of the FLMI Designation.
• • At least three (3) years’ working experience in a life insurance company, including one (1) year at the supervisory level.

Additional Information and Instructions

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than April 4, 2025. 🙏 We appreciate all applications; however, only shortlisted candidates will be contacted.

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