Scanner Maintenance Engineer (Level 4) - Montego Bay

Summary

Under the direct supervision of the Manager, Technical Operations, the Scanner Maintenance Engineer is responsible to: Ensure that all non-intrusive inspection machinery and equipment run smoothly and efficiently with minimal downtime by performing routine maintenance. Assist with providing training on equipment operation and maintenance procedures. 💰Salary: $4,266,270 JMD per annum.

Responsibilities

• Technical/Professional:

  • • Responsible for maintaining all non-intrusive inspection scanners and equipment by ensuring that ✓ Equipment is checked before daily operations and periodically during service life. ✓ Equipment operates according to approved radiation safety procedures, including using exclusion zones around the equipment. ✓ Radiation shields and other safety measures are properly installed and operational.
  • • Inspect and conduct routine maintenance of all non-intrusive inspection equipment to ensure they run optimally with minimal downtime.
  • • Conduct maintenance process audits.
  • • Monitor the system fleet availability.
  • • Assist with training system operations staff on equipment operation and maintenance procedures.
  • • Properly document all service-related activities promptly and professionally, including inventory, service orders, expense reports, and all other required records.
  • • Providing support to the System Operations team.
  • • Responding to significant equipment breakdowns.
  • • Work with the technical manager and other executives to manage budgets.
  • • Participates in training programs and continuous improvement efforts.

• Customer Service:

  • • Maintains customer service principles, standards, and measurements.
  • • Identifies and incorporates the interests and needs of customers in business process design.

• Other:

  • • Performs all other duties and functions as may be required occasionally.
  • • May be required to provide witness statements, attend court proceedings, and give evidence.
  • • Complies with Health & Safety Policies & Procedures.

Required Skills

• Core:

  • • Excellent interpersonal communication skills with the ability to build productive customer relationships and professionally handle client complaints.
  • • Strong technical communication skills.
  • • Strong organisational skills evidenced by excellent time management; must be self-reliant, dependable, and professional.
  • • Strong problem-solving & decision-making skills.
  • • Strong judgment and analytical skills.
  • • Keen attention to detail and accuracy.
  • • Ability to develop and maintain effective working relationships with associates, management personnel, and the public.
  • • Good team worker but able to exercise judgment and work independently to make decisions.
  • • Ability to work well under pressure.
  • • Ability to work with heavy equipment.
  • • Ability to display high levels of confidentiality, integrity, and professionalism.

• Technical:

  • • Expert knowledge of laws and regulations governing Customs in Jamaica.
  • • Good knowledge of international Customs, Enforcement and Border Protection best practices.
  • • Knowledge of OSHE guidelines and regulations
  • • Knowledge of Radiation Safety Standards and regulations
  • • Advanced knowledge of mechanical and electrical systems.
  • • Ability to read system schematics diagrams.
  • • Advanced troubleshooting skills.
  • • Understanding of safety and equipment procedures.
  • • Working knowledge of relevant computer applications and systems.

Qualifications

• • Bachelor’s degree in a technical-related field with a strong emphasis on networks, software, science, and engineering.
• • At least two (2) years of experience in a similar field.
• • Experience/training in the use of radiation detection equipment.

Additional Information and Instructions

• Special Conditions Associated with The Job:

  • • Work with standard equipment and specialised software will be conducted in various offices.
  • • Involves working in a fast-paced environment with ongoing interactions with critical stakeholders.
  • • On-call 24 hours.
  • • Ability to do physically demanding work, including lifting and carrying equipment weighing up to 40 pounds and climbing in rigorous environments.
  • • Technicians may work outdoors in all-weather environments.
  • • Some travel may be necessary to support equipment and system installation and troubleshoot and maintain systems or products.
  • • Exposure to radiation and radioactive elements.

Applications, including résumés, should be submitted no later than Tuesday, February 4, 2025 🔗 Register link available: 📧 Need Help? Email us at helpdesk@jca.gov.jm if you experience any technical difficulties.

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