Investigator (Level 5) - Montego Bay

Summary

Under the direct supervision of the Supervisor, the Investigator is responsible: To protect Jamaican society by investigating customs offences to the point where they can be successfully prosecuted through the courts if appropriate. To create and maintain an effective deterrent against persons committing customs offences, thereby optimising revenue collected and protecting the borders. 💰Salary: $5,198,035 JMD per annum.

Responsibilities

• Technical/Professional:

  • • Conduct investigations of persons and entities suspected of involvement in customs offences.
  • • Conduct thorough investigations into individuals and organisations who are suspected of engaging in activities such as money laundering and trade-based money laundering.
  • • Conduct interviews with suspects, witnesses, and others to aid investigations.
  • • Examine documents and other items to aid investigations being carried out.
  • • Properly secure evidence of offences.
  • • Cooperate with other Jamaican and international law enforcement agencies in the conduct of investigations.
  • • Manage investigations to enable the successful prosecution of cases through the courts (if appropriate).
  • • Participate in court proceedings where required.
  • • Collaborate with team members to enhance case completion and capacity building.

• Customer Service:

  • • Maintain customer service principles, standards, and measurements.
  • • Identify and incorporate the interests and needs of customers in business process design.

• Other:

  • • Performs all other duties and functions as may be incidental or related to the functions and responsibilities of the job.
  • • May be required to provide witness statements, attend court proceedings, and give evidence.
  • • Comply with Health & Safety Policies & Procedures.

Required Skills

• Core:

  • • Excellent investigative skills and techniques
  • • Excellent Report Writing and Case File Preparation skills
  • • Excellent interpersonal and team skills.
  • • Excellent written and verbal communication skills.
  • • Excellent problem-solving and analytical skills.
  • • Possess information technology skills, including use of Microsoft Access, Excel, PowerPoint
  • • Knowledge of BI tools such as Tableau or Metabase, etc.
  • • Knowledge of Customs Laws

• Technical:

  • • Data Analysis and data analytics techniques.
  • • Good understanding of customs policies, procedures and controls.
  • • Knowledge and understanding of investigative best practices.
  • • Good understanding of criminal law and the criminal justice system in Jamaica.

Qualifications

• • Bachelor’s degree in computer (assisted) auditing techniques, investigations, law enforcement, intelligence, law, data analytics, or equivalent qualifications.
• • Experience in conducting investigations.
• • At least three (3) years related experience.

Additional Information and Instructions

• Special Conditions Associated with The Job:

  • • Work will be conducted in offices with standard equipment and specialised software.
  • • Involves working in a fast-paced environment with ongoing interactions with critical stakeholders.
  • • On-call 24 hours a day.
  • • A high degree of travel may be required.
  • • May be required to carry lethal and non-lethal weapons such as firearms and exposed to significant threats to personal safety because of involvement in contraband and anti-corruption operations.
  • • May be required to attend court proceedings.
  • • May be required to work flexi-hours.

Applications, including résumés, should be submitted by Friday, June 27, 2025. Only shortlisted candidates will be contacted by HRMD 🔗 Register link available: 📧 Need Help? Email helpdesk@jca.gov.jm if you experience any technical difficulties.

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