Corporate Communications Manager (MCG/IE 5)

Summary

Under the general direction of the Director, Corporate Communications and Public Relations, the incumbent is responsible for planning, co-ordinating, implementing and facilitating communication strategies, corporate activities, initiatives and projects, to raise public awareness and provide information on the role, functions and programmes of the Ministry. 💰Basic Salary: $5,198,035 - $6,990,779 JMD per annum.

Responsibilities

• Management/Administrative:

  • • Represents the Branch at events, community projects, committees and conferences, as necessary;
  • • Assists with the management of the Branch’s budget;
  • • Develops Corporate Communications policies, plans and guidelines;
  • • Maximizes the impact of communication programmes through effective communication content;
  • • Generates relevant routine and ad-hoc reports;
  • • Contributes to the development of the Branch’s strategic, corporate and operational plans and budget;
  • • Develops and reviews presentations and other materials, as needed;
  • • Offers technical advice and support to Senior Management, employees, and other relevant stakeholders;
  • • Prepares and submits Monthly/Quarterly/Annual reports;
  • • Develops and submits Individual Work Plans;
  • • Conducts staff performance appraisal.

• Technical/Professional:

  • • Develops and implements communication strategies aligned with the Ministry’s goals and objectives;
  • • Oversees the development and dissemination of internal communication materials, including forums, articles, newsletters, etc.;
  • • Collaborates with the Public Relations Manager in designing and overseeing the production of visual and digital assets;
  • • Works collaboratively with the Communications and Media Specialist to develop social media content;
  • • Manages and implements the Ministry’s Social Intervention Plan, strategies and policies;
  • • Organizes stakeholder engagement events, including workshops, seminars and community meetings, to foster dialogue and understanding;
  • • Ensures consistency and integrity in the Ministry’s messaging and branding across all communication channels;
  • • Develops and implements a crisis communication and risk communication plan, protocols, and strategies to address and mitigate reputational risks effectively;
  • • Serves as a spokesperson for the Ministry during internal crisis situations;
  • • Leads the development, co-ordination, scheduling and promotion of policies, projects and programmes, aimed at raising awareness about the Ministry’s role, functions and programmes internally;
  • • Conducts research to identify communication, education and outreach needs, to inform the development of targeted strategies and materials;
  • • Evaluates the effectiveness of corporate communication programmes through data collection and analysis, and utilizes the findings to develop strategies, programmes, and materials that address public needs effectively;
  • • Monitors print, electronic and news media, to stay abreast of topical issues relevant to the Ministry and develops strategies to address emerging issues and opportunities effectively;
  • • Liaises with the Ministry’s Departments and Agencies and provides guidance in developing outreach and communication programmes, plan, and strategies, ensuring alignment with organizational goals and objectives;
  • • Fosters positive community relations through the planning and execution of events, ie. Open Days and involvement in community initiatives, that promote the Ministry’s objectives and enhance public perception;
  • • Analyses communication trends and generates reports with findings;
  • • Monitors and evaluates the effectiveness of implemented strategies and, where applicable, implements recommended solutions;
  • • Provides technical advice and support to the Ministry’s Departments and Agencies;
  • • Collaborates with Divisional Heads to gain input on communication and outreach strategies and initiatives;
  • • Drafts messages for internal communication, such as booklets, corporate and strategic plans, etc.
  • • Drafts speeches for the Permanent Secretary and Minister, as requested;
  • • Prepares and submits proposals for communication initiatives, leveraging external resources to support strategic communication objectives and initiatives;
  • • Performs any other relevant duties assigned from time to time.

• Human Resource:

  • • Monitors and evaluates the performance of direct reports, prepares performance appraisals, and recommends and/or initiates corrective action, where necessary;
  • • Participates in the recruitment of staff for the Branch and recommends transfer, promotion, termination and leave, in accordance with established Human Resource policies and procedures;
  • • Provides leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching;
  • • Facilitates the development of staff in the Branch;
  • • Establishes and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Ministry’s goals;
  • • Contributes to the development and implementation of a succession planning framework in collaboration with the HRM&D Branch, through the development of procedural manuals and other duties prescribed within the framework.

Required Skills

• Core:

  • • Excellent oral and written communication skills
  • • Good Presentation skills
  • • Ability to demonstrate good judgement
  • • Creative thinking
  • • Critical thinking skills
  • • Research and analytical skills
  • • Project Management
  • • Interpersonal skills
  • • Resource Management
  • • Customer and quality focus

• Technical:

  • • Ability to draft speeches.
  • • Knowledge of analytical media monitoring and analysis tools.
  • • Ability to comprehend and articulate on diverse portfolio matters within the Ministry.
  • • Knowledge of local political, social and economic environment.
  • • Comprehensive knowledge of survey methodologies.
  • • Experience in crisis communication management and media relations.
  • • Proficiency in Microsoft Office and Adobe Suite and familiarity with communication tools and platforms.
  • • Knowledge of current trends and best practices in corporate communications and public relations.
  • • Ability to utilize AI platforms to generate content.

Qualifications

• • Bachelor’s Degree in Public Relations, Communications, Journalism, or any related field.
• • Four (4) years experience in a Media and Communications environment, with at least two (2) years managerial experience.

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Monday, 30th June, 2025 to: Senior Director, Human Resource Management and Development Ministry of Economic Growth and Job Creation 7th Floor, The Towers 25 Dominica Drive Kingston 5 📧 Email: human.resources@megjc.gov.jm 🔑 Important: Please include the job title in the subject line of your email. Please note that only shortlisted applicants will be contacted

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