Project Assistant (6-Month Contract)

Summary

Assist with Know Your Client (KYC) remediation, ensuring that clients’ accounts are updated timely and accurately on core Banking Systems in keeping with Regulatory Standards. Contact clients to clarify/verify and request additional information as needed. Ensure that Client Service is maintained at its highest standards, at all times.

Responsibilities

• • Ensure clients’ accounts are updated on core Banking Systems.
• • Contact clients to clarify/verify and request additional information.
• • Monitor branches’ KYC email inbox daily.
• • Scan and upload KYC documents to T24 for each CIF record.
• • Provide ongoing assistance and guidance to branches with queries for the KYC Project.
• • Adhere to Sagicor Code of Ethics.
• • Adhere to the Computer Security policies and procedures in particular, protection of passwords, exposure of the system to viruses and improper usage of the Bank’s computer system.
• • Perform any other job-related duties assigned from time to time.

Required Skills

• • Experience with data entry.
• • Knowledge of commercial banking operations functions would be a distinct advantage.
• • Working knowledge of Proceeds of Crime Act (POCA).
• • Working knowledge of computer software packages including word processing and spreadsheet applications.
• • Client-centric with good interpersonal, communication and complaint handling skills.
• • Good command of the English Language.
• • Ability to work in a team environment.
• • High level of professionalism and ethical standards.

Qualifications

• • Minimum of six (6) CSEC or GCE “O” level subjects including English Language and a numeric subject.
• • Training in Client Service is an asset.

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