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Manager - Estate Management
Summary
Effectively manage properties to ensure capital appreciation, maximization of receivables and mitigate against risks. Effectively manage tenants’ and landlord relationships in accordance with Lease Agreements. Ensure that properties and contracts adhere to local laws, safety regulations and standards.
Responsibilities
- • Oversee property upkeep functions for managed properties.
- • Prepare financial reports for third-party properties for review and submission to third-party committee in a timely manner.
- • Coordinate the functions of the department to ensure the smooth flow of work, including, but not limited to, resolving staff issues and grievances, manage and assess the performance of reporting staff and ensuring staff is trained and equipped with knowledge and tools to complete job functions.
- • Prepare contingency plans to ensure that properties are appropriately managed during emergencies.
- • Meet with current and prospective clients to discuss and negotiate rates and agree on terms and conditions of contracts.
- • Manage the various administrative tasks associated with the overall clientele in dealing with correspondence and issues.
- • Monitor the General Insurance aspects of the portfolio with a view to minimizing risks, inclusive of public liability and property claims.
- • Ensure that all Legal Issues are effectively executed through liaising with the lawyers and the legal department and attend court in the instance of litigation.
- • Manage safety and security aspects of operations including thefts and access control.
- • Perform risk assessment of properties and implement strategies to mitigate risk.
- • Ensure maintenance of open spaces, including parking areas and landscaping.
- • Prepare monthly management reports for the department.
- • Perform any other job-related duties assigned from time to time.
Required Skills
- • Ability to communicate effectively both orally and in writing.
- • Project management skills.
- • Excellent knowledge of daily building operations.
- • Strong negotiating skills.
- • Strong leadership skills.
- • Strong interpersonal relations skills.
- • Practical knowledge of maintenance operations.
- • Working knowledge of Yardi Voyager, and similar property management systems.
- • Sound knowledge of computer software packages including word processing and spreadsheet applications.
Qualifications
- • Bachelor’s Degree in Management Studies, Building Construction, or related discipline from a recognized tertiary institution.
- • Five (5) years’ working experience in property management, one (1) of which should include project management experience and two (2) years of which must be in a supervisory capacity.
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