Investigations Officer

Summary

Reporting to the Chief Investigations Officer, the Investigations Officer is responsible for conducting investigations into cases of actual or alleged breaches of the Acts and Regulations governing the National Identification and Registration Authority (NIRA).

Responsibilities

• Management/Administrative:

  • • Provides input for the development of the operational plan.
  • • Develops Individual Work Plan based on strategic alignment with Department’s Operational Plan
  • • Represents the organisation at meetings, conferences, workshops and seminars as required.

• Technical Professional:

  • • Receives questions or concerns regarding breaches of the Acts governing NIRA; investigates to determine specifics and provides recommendations for resolution or refers concern to appropriate individual(s) for follow up action to be taken.
  • • Responds to reports of alleged incidents of fraud; conducts investigations as required.
  • • Conducts background and personal history investigations, reviews records, and verifies information as required.
  • • Conducts interviews, gathers and secures relevant documentation; analyzes data, compares incident reports and develops recommendations to address and resolve issues.
  • • Maintains evidence and documents for use in investigations.
  • • Provides a detailed report summarizing the investigation, or findings of the investigation.
  • • Collates information to support investigations to appropriate law enforcement or regulatory agencies.
  • • Provides support in preparing cases, coordinating evidence and testimonies for court proceedings.
  • • Assists in preparing and maintaining cases files.
  • • Carries out surveillance work regarding suspected violators of the laws and regulations.
  • • Develops and submits for approval case-specific plans and strategies for individual investigations.
  • • Collaborates with the other divisions to facilitate successful execution of activities related to investigations.
  • • Keeps abreast of best practices and makes recommendations for improving the investigation process.

• Other Duties:

  • • Performs other related duties consistent with the category, nature, function and objectives of the Job.

Required Skills

• Core:

  • • Good interpersonal skills
  • • Good oral and written communication skills
  • • Sound analytical and problem-solving skills
  • • Good planning and organisation skills
  • • Excellent customer service skills
  • • Strong attention to quality in performing tasks and producing deliverables
  • • Proficiency in the use of relevant computer applications

• Technical:

  • • Knowledge of investigative techniques including surveillance skills and ability to conduct undercover work
  • • Sound knowledge of governing laws and regulations and other applicable laws of Jamaica
  • • Good interviewing skills in interviewing
  • • Ability to follow leads, research records and reconstruct events
  • • Knowledge of court procedures and practices
  • • Ability to prepare reports, formulate positions on issues and articulate opinions concisely to conveying necessary information and make and recommendations
  • • A sound appreciation of the workings of Government
  • • Good project management skills

Qualifications

• • Bachelors Degree in Business Administration or a related field
• • At least three (4) years’ experience as an investigator in a regulatory organisation or in law enforcement

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • Work will be conducted in an office and training environment outfitted with standard office and training equipment utilising specialised software, as well as teaching and learning tools. The environment requires on-going interactions with staff.
  • • May be required to travel

Interested persons should submit a cover letter and resume via email to: ✉️ Email: jobs@opm.gov.jm ⚠️ Please include the job title in the subject line of your email. Application Deadline: June 18, 2025

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