Warehouse Dispatcher - Montego Bay

Summary

The Dispatcher at Seprod Limited is responsible for the coordination and management of the distribution of products to ensure timely delivery to our customers. This role involves taking orders, scheduling deliveries, and liaising with drivers and customers to maintain service excellence.

Benefits

• • Lunch Subsidy

Responsibilities

• • Receive and process incoming orders from customers for delivery.
• • Schedule and coordinate deliveries with drivers to optimize routes and ensure on-time service.
• • Communicate effectively with customers regarding their delivery status and any potential delays.
• • Monitor delivery trucks and routes to ensure efficiency and resolve any issues in real-time.
• • Collaborate with the warehouse team to ensure that orders are picked, packed, and ready for dispatch.
• • Maintain accurate records of shipments, returns, and customer interactions in the system.
• • Collaborate with the customer service department to address any delivery-related customer inquiries.
• • Ensure compliance with company policies and safety regulations regarding transportation and delivery.
• • Manage and resolve any issues or conflicts that arise during the delivery process.
• • Requirements

Required Skills

• • Knowledge of transportation and delivery processes.
• • Strong problem-solving skills to manage unforeseen challenges.
• • Ability to work independently and in a team-oriented environment.
• • Detail-oriented with a focus on accuracy in scheduling and record-keeping.
• • Excellent organizational and multitasking abilities.
• • Customer-focused mindset.
• • Strong analytical and critical thinking skills.
• • Effective communicator and team player.
• • Ability to thrive under pressure and meet deadline

Qualifications

• • Minimum of Five (5) CXC Subjects including English A and Mathematics.
• • Experience in a dispatch or logistics role is preferred.
• • Proficiency in using logistics and scheduling software is an advantage.
• • Strong organizational skills with the ability to prioritize tasks effectively.
• • Excellent communication skills, both verbal and written.

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