Senior Systems Administrator (MIS/IT 6)

Summary

Under the general direction of the Network Manager, the Senior Systems Administrator is responsible for administering the network system(s) of the Ministry, to ensure the continuous availability of network services, security of the network and data, integrity of the individual systems and the overall health of the network. 💰Salary range $5,198,035 - $6,990,779 per annum.

Responsibilities

• Management/Administrative:

  • • Participates in the preparation of the Division’s Operational Plan and Budget;
  • • Keeps abreast of IT trends and developments and recommends their adoption/application, where appropriate, to increase the effectiveness and productivity of the Ministry;
  • • Collaborates with suppliers of hardware and software to be provided for use in the Ministry;
  • • Attends meetings and events, as requested, by the Division/Ministry;
  • • Assists with the implementation of ICT related projects;
  • • Assists with IT training and development of staff in the Ministry, as required;
  • • Manages all computer systems and network resources;
  • • Researches, evaluates and provides feedback on problems;
  • • Maintains systems configurations;
  • • Maintains record of requests and action taken;
  • • Assigns work activities to Systems Support Specialist;
  • • Re-assigns IT equipment, as necessary;
  • • Arranges for maintenance and repairs to IT equipment.

• Technical/Professional:

  • • Analyzes and defines data requirements and specifications;
  • • Designs, creates and manages databases, spreadsheets, forms, etc. for Divisions within the Ministry;
  • • Provides technical support to database users;
  • • Resolves e-mail and internet problems internally and with service providers;
  • • Diagnoses and resolves problems in response to reported incidents;
  • • Performs data backups and disaster recovery operations;
  • • Ensures the smooth and continuous operations of the Ministry’s network;
  • • Plans, co-ordinates, implements and evaluates network security measures in order to protect data, software and hardware;
  • • Responses to newly identified security threats, rapidly identifies and fixes any network devices;
  • • Manages accounts, network rights and access to systems and equipment;
  • • Provides documentation of network systems, operational procedures, network topology and hardware inventory;
  • • Performs routine network startup and shutdown procedures, and maintains control records;
  • • Ensures that users are aware of standard network practices and computer etiquette;
  • • Assumes daily administration of the LAN, and WAN including system performance, stability, integrity, security and troubleshooting;
  • • Performs hardware and software upgrades to network servers, including operating systems and applications;
  • • Monitors network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future;
  • • Helps with the roll out of desktops PCs; such responsibilities will include software and hardware upgrade planning and the general execution of desktop rollouts;
  • • Configures and tests computer hardware, networking software and operating system software;
  • • Recommends changes to improve systems and network configurations, and determines hardware or software requirements related to such changes;
  • • Makes recommendations to the Manager, Information Systems about recommended software and hardware the Company should invest in;
  • • Provides end user support, including problem resolutions relating to hardware, software, and communication issues;
  • • Assists in managing VOIP telephony infrastructure;
  • • Assists in managing corporate email infrastructure.
  • • Performs any other related duties that may be assigned from time to time.

Required Skills

• Core:

  • • Good oral and written communication skills
  • • Customer and quality focus
  • • Teamwork and co-operation
  • • Good interpersonal skills
  • • Compliance
  • • Integrity
  • • Change management
  • • Goal/result oriented
  • • Ability to use own initiative
  • • Managing external relationships
  • • Strategic vision
  • • Good problem-solving and decision-making skills
  • • Good analytical thinking skills
  • • People Management skills
  • • Good leadership skills
  • • Good planning and organizing skills

• Functional:

  • • Use of technology (relevant computer applications such as Microsoft Office suite
  • • Ability to perform typical advanced server and network administration skills to include upgrades and maintenance of hardware, operating systems, LAN/WAN, DNS, TCPIP, WINS and DHCP support functions
  • • Ability to install, configure and troubleshoot Windows 2008/2012 Servers and active directory
  • • Knowledge and expertise to formulate develop implement and document network security, backup procedures, disaster recovery plans and conduct systems analysis.
  • • Knowledge of in-house platforms such as Windows 2008/2012 Server, Exchange Server, SharePoint Server and Symantec Antivirus Corporate Edition.
  • • Must be able to communicate with and understand the requirements of professional staff in area of specialty
  • • Ability to manage a Virtual Infrastructure such as VMware, XEN or Microsoft Hyper-V
  • • Maintains an active directory services
  • • Ability to maintain a patched system
  • • Ability to analyse system logs
  • • Knowledge of network infrastructure and operating systems
  • • Understanding of information technology tools and techniques
  • • Hands-on experience with database development
  • • Knowledge of internet development tools
  • • Proficient in utilizing existing and/or new technologies

Qualifications

• • Bachelor’s Degree in Computer Science, Information Systems or equivalent from an accredited institution;
• • Three (3) years’ working experience in an Information Technology environment;
• • Professional certification from Microsoft and CISCO would be an asset.
OR
• • Diploma in Computer Studies or equivalent from accredited tertiary institution
• • Four (4) years’ experience in an Information Technology environment;

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • May be required to examine cables in a dusty or elevated environment;
  • • May be required to lift and physically transport computer equipment from time to time;
  • • May be required to work under adverse conditions from time to time;
  • • May be required to work beyond normal working hours.

Applications accompanied by résumés should be submitted no later than Thursday, 20th March, 2025 to: The Permanent Secretary Ministry of Science, Energy, Telecommunications and Transport PCJ Building, 36 Trafalgar Road Kingston 10 ✉️ Email: hr@mtw.gov.jm ℹ️ Subject: Senior Systems Administrator (MIS/IT 6) ⚠️ Note: Only shortlisted applicants will be contacted. Applications should include the names and positions of two (2) senior persons who can provide a character and work-related reference. Special Conditions Associated with the Job:

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