Manager, Learning and Development

Summary

As a Manager, Learning and Development, you will be responsible for planning, directing, and coordinating the training and development activities and staff of the organization. This role oversees the professional development of employees and ensures that our training programs are engaging, effective, and in line with company objectives.

Responsibilities

• • Oversee the design, development, and implementation of learning and development programs and initiatives in line with organizational goals and strategies.
• • Collaborate with senior management and cross-functional teams to identify and assess training needs, skill gaps, and performance improvement opportunities.
• • Establish and manage the Learning and Development budget, ensuring cost-effective allocation of resources and alignment with organizational objectives.
• • Implement tools and systems to monitor, measure, and report on the effectiveness and impact of training programs and initiatives.
• • Mentor and develop a high-performing team of Learning and Development professionals, fostering a culture of continuous improvement, innovation, and collaboration.
• • Ensure Learning and Development initiatives are compliant with relevant industry standards, regulations, and best practices.
• • Stay current with developments in adult learning theory, instructional design, and learning technologies to inform and enhance the organization's learning and development strategies.
• • Complete additional tasks or responsibilities as assigned.

Desired Traits and Characteristics

• • Impact
• • Innovation
• • Interpersonal Skills
• • Job Functional Knowledge
• • Leadership
• • Problem Solving
• • Talent Development
• • Teamwork and Collaboration
• • Action Management
• • Business Alignment
• • Business Expertise
• • Championing Guest Needs

Qualifications

• • Associate's Degree or Bachelor's Degree in Learning and Development or a related field is preferred.
• • Equivalent combination of education and experience will be considered.
• • Certified Professional in Learning and Performance (CPLP)
• • Certified Professional in Training Management (CPTM)
• • Additional certifications may be required or preferred
• • Provides leadership to managers and professional associates
• • Is accountable for the performance and results of multiple teams
• • Develops departmental plans
• • Decision-making is guided by department/district objectives
• • Has 7 to 10 years of work experience
• • Has 1 to 3 years of management experience

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