Business System Analyst (Level 7)

Summary

Under the direction of the Manager, Information, Communication Technology, the Business System Analyst is responsible for the analysis, evaluation, development, testing, implementation and maintenance of information systems and related software and databases that support them. In addition, the incumbent will oversee the analysis of user needs and recommend software. Salary Range: 💰$4,266,270 - $5,737,659 JMD per annum

Responsibilities

• Management /Administrative:

  • • Supports the ICT Manager in the smooth and efficient operation of the Branch, through the management of daily operations of the Section;
  • • Establishes and implements systems for reporting of work done against stated and agreed Work Plans;
  • • Provides technical advice to the Chief Executive Officer, Principal Director of Corporate Services, other Directors and Managers and staff, on matters relating to ICT;
  • • Facilitates the development of a robust and resilient ICT infrastructure, through proper planning, forecasting and adherence to international standards in design and implementation;
  • • Plans the development of a Wide Area Cloud Network (WAN), linking the Authority with all its portfolio entities, and develops protocols governing the exchange of information and communication between them;
  • • Provides technical expertise to the Authority and related entities, to provide for adequate ICT services to these entities and to chart the course for the eventual integration of the networks;
  • • Manages the development of security strategies to protect the network and data.

• Technical/Professional:

  • • Analyzes business systems to determine effectiveness;
  • • Designs and implements process improvement changes throughout the Authority;
  • • Collaborates with technology teams and business users to manage implementation, training options and support;
  • • Reviews existing systems, by applications demos and meeting IT personnel;
  • • Performs gap analysis and defines requirements to address the gaps;
  • • Develops system specifications and recommends application software development;
  • • Manages the implementation of system changes through automation, process change management solutions and training;
  • • Manages diagnostic investigations of programme errors and recommends methodologies for resolution;
  • • Prepares various documentation, including Project Reports, Process Flows and Presentations, Strategic and Technical Plans and other related information, on assigned application analysis;
  • • Negotiates with vendors regarding the procurement of software and other applications;
  • • Develops Requests for Proposals (RFP);
  • • Ensures compliance with contract specifications;
  • • Collaborates in the planning, designing, development and deployment of new applications and enhancements to existing applications;
  • • Participates in the formulation of the IT business strategy and planning, to ensure the Information Technology Applications have the appropriate resources to provide the highest level of customer service;
  • • Develops specifications for application software to be acquired;
  • • Evaluates proposals/applications, to determine the most suitable option;
  • • Makes recommendations to Information and Communication Technical Manager regarding the selection of software;
  • • Keeps abreast of current developments in application software;
  • • Develops conceptual and physical designs that reflect the requirements of the Authority;
  • • Co-ordinates the compilation of content for the Websites and Intranets;
  • • Ensures that Websites and Intranets are maintained and kept current;
  • • Conducts demonstrations of the products;
  • • Liaises with members of the End User Support and Infrastructure Services, concerning the
  • • implementation and on-going maintenance of the Websites and Intranets.

• Human Resource:

  • • Monitors and evaluates the performance of direct reports; prepares performance appraisals and recommends and/or initiates corrective action, where necessary, to improve performance;
  • • Participates in the recruitment of staff for the Branch, and recommends promotion, termination and leave, in accordance with established Human Resource policies and procedures;
  • • Develops and implements, in collaboration with the Human Resources Branch, a Succession Planning Programme, to facilitate continuity and the availability of required skills and competencies, to meet the needs of the Authority;
  • • Provides leadership and guidance to direct reports, through effective planning, delegation, communication, training, mentoring and coaching;
  • • Ensures the welfare and developmental needs of staff in the Section are clearly identified and addressed;
  • • Establishes and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Section’s and Organization’s goals;
  • • Performs other related duties that may be assigned from time to time, by the ICT Manager

Required Skills

• • Good oral and written communication skills
• • Good interpersonal skills
• • Customer and quality focus skills
• • Good planning and organizing skills
• • Good problem-solving and decision-making skills
• • Ability to work in a team
• • Sound integrity
• • Financial and business acumen
• • Knowledge of components and capabilities of business information systems design, analysis and implementation techniques
• • Knowledge of IT architectural/infrastructural concepts
• • Programme analysis, development and testing skills
• • Knowledge of structured design and programming
• • Knowledge of Microsoft SQL Server 2000/2003 Database
• • Knowledge of Programming with Microsoft Visual Basic.NET
• • Knowledge of integration of multi-vendor application software
• • Able to use initiative
• • Adaptability
• • Analytical thinking skills

Qualifications

• • Bachelor's Degree in Management Information Systems or Computer Science;
• • Training in Windows, Open Source and/or Enterprise Database Management Systems;
• • Two (2) years’ application development experience;
OR
• • Associate Degree in Management Information Systems or Computer Science;
• • Four (4) years’ application development experience.

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • Will be required to travel locally;
  • • Critical deadlines to be met.

Applications, accompanied by detailed résumés, including the names of two (2) referees, should be submitted no later than Thursday, 22nd May, 2025, to: Senior Director Corporate Services National Fisheries Authority 2C Newport East Kingston 11 📧 Email: fisherieshr@nfa.gov.jm 📋 Subject: Business System Analyst (Level 7) 🔑 Please include the job title in the subject line of your email. Please note that only shortlisted applicants will be contacted.

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