Senior Technical and Client Support Officer (MIS/IT 4)

Summary

Applications are invited from suitably qualified applicants to fill the following position within the Information Communication Technology Division of the Police Department: Under the general direction of the Technical and Client Support Manager, the Senior Technical & Client Support Officer provides technical support, client support, and advice to users/clients across multiple locations.

Qualifications

• • Bachelor's Degree in Computer Science, ICT, and Management Information Systems or a related discipline.
• • Three (3) years' related experience in an ICT Client Support/Service Desk environment.
• • A+ certification would be an asset.

Additional Information and Instructions

• Special Conditions Of The Job:

  • • Work will be conducted in an office outfitted with standard office equipment and specialized software.
  • • The environment is fast-paced with ongoing interactions with critical stakeholders and meeting tight deadlines, which will result in high degrees of pressure on occasions.
  • • May be required to travel locally and overseas to attend conferences, seminars, and meetings.
  • • Required to work on a shift system.

Applications accompanied by resumes should be submitted no later than Friday, March 21, 2025, to the: Senior Director Human Resource Management & Development Jamaica Constabulary Force NCB South Tower, 3rd Floor 2 Oxford Road Kingston 5. ✉️ Email: hrbranch@jcf.gov.jm 📜 Subject: Senior Technical and Client Support Officer (MIS/IT 4) Please note that a detailed Job Description will be provided if requested at hrbranch@jcf.gov.jm. The Jamaica Constabulary Force Human Resource Division thanks all applicants for their interest; however, only shortlisted applicants will be contacted.

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