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Senior Technical and Client Support Officer (MIS/IT 4)

Company: Jamaica Constabulary Force (JCF) Location: Kingston and St. Andrew, Jamaica Updated: March 10, 2025 Salary: Not Disclosed
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Summary

Applications are invited from suitably qualified applicants to fill the following position within the Information Communication Technology Division of the Police Department: Under the general direction of the Technical and Client Support Manager, the Senior Technical & Client Support Officer provides technical support, client support, and advice to users/clients across multiple locations.

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Qualifications

  • β€’ Bachelor's Degree in Computer Science, ICT, and Management Information Systems or a related discipline.
  • β€’ Three (3) years' related experience in an ICT Client Support/Service Desk environment.
  • β€’ A+ certification would be an asset.
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Additional Information and Instructions

Applications accompanied by resumes should be submitted no later than Friday, March 21, 2025, to the: Senior Director Human Resource Management & Development Jamaica Constabulary Force NCB South Tower, 3rd Floor 2 Oxford Road Kingston 5. βœ‰οΈ Email: hrbranch@jcf.gov.jm πŸ“œ Subject: Senior Technical and Client Support Officer (MIS/IT 4) Please note that a detailed Job Description will be provided if requested at hrbranch@jcf.gov.jm. The Jamaica Constabulary Force Human Resource Division thanks all applicants for their interest; however, only shortlisted applicants will be contacted.

  • β€’ Special Conditions Of The Job:
    • β€’
      Work will be conducted in an office outfitted with standard office equipment and specialized software.
    • β€’
      The environment is fast-paced with ongoing interactions with critical stakeholders and meeting tight deadlines, which will result in high degrees of pressure on occasions.
    • β€’
      May be required to travel locally and overseas to attend conferences, seminars, and meetings.
    • β€’
      Required to work on a shift system.
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