Spa Manager

Summary

As a Spa Manager, you will be responsible for planning, directing, and coordinating entertainment and recreational activities and operations. You will manage service, support, or technician teams and will have a thorough understanding of policies, procedures, and local business plans.

Responsibilities

• • Plan and execute a variety of entertainment and recreational activities in a timely and efficient manner.
• • Direct and coordinate staff members to ensure the successful implementation of events and activities.
• • Develop and maintain relationships with internal and external partners to ensure the success of events and activities.
• • Manage budgets for entertainment and recreational activities, ensuring adherence to financial guidelines and targets.
• • Monitor and evaluate the success of entertainment and recreational activities, making necessary adjustments to improve outcomes.
• • Oversee the hiring, training, and development of staff members, ensuring high-performance levels and employee satisfaction.
• • Maintain a thorough understanding of company policies, procedures, and local business plans, ensuring compliance with these guidelines.
• • Provide guidance, oversight, and support for your team, fostering a positive and collaborative work environment.
• • Assess and address any potential issues or risks associated with events and activities, taking necessary measures to mitigate such risks.
• • Complete additional tasks or responsibilities as assigned.

• Work Experience:

  • • Manages the activities of service, support, or technician teams
  • • Decisions are guided by policies, procedures, and local business plan
  • • Receives guidance and oversight from higher-level manager
  • • Typically doesn't perform the work supervised
  • • Has 4 to 5 years of work experience
  • • Has 0 to 1 year of management experience

Desired Traits and Characteristics

• • Interpersonal Skills
• • Job Functional Knowledge
• • Leadership
• • Problem Solving
• • Talent Development
• • Teamwork and Collaboration
• • Action Management
• • Business Expertise
• • Championing Guest Needs
• • Impact
• • Innovation

Qualifications

• • Associate's Degree or Bachelor's Degree in a related field is preferred.
• • Equivalent combination of education and experience will be considered.

Additional Information and Instructions

Additional certifications may be required or preferred

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