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HEART Trainee - Client Engagement & Communication

Sagicor Kingston and St. Andrew, Jamaica Updated: December 5, 2024

Summary

In partnership with HEART/NSTA TRUST, Sagicor Group Jamaica Limited is seeking candidates for the School Leavers’ Training Opportunities Programme (SLTOP), specially designed to bridge the gap between school and the world of work for recent school leavers. Our School Leavers’ Training Opportunities Programme (SLTOP) is for school leavers between the ages of 17 to 23, who have six or more CXC or GCE passes including English Language and Mathematics. In the SLTOP, trainees have the opportunity to work with Sagicor Group Jamaica Limited for up to one year, where they can fully acquaint themselves with the company’s daily operations in order to gain rich, immersive practical knowledge.

Responsibilities

• Greet and assist clients collecting disbursement cheques.
• Disburse cheques to clients ensuring that proper identification checks are done.
• Assist with sorting, updating workforce management system (P360) with cheque details prior to distributing to branches.
• Assist with maintaining control of uncollected/ stale-dated cheques.
• Review, sort, compile and return all disbursement forms as per standards.
• Provide assistance at the receptionist desk as required.
• Assist with the processing of policy changes via the workforce management system (P360) and provide feedback to internal/ external clients as appropriate.
• Liaise with clients or Financial Advisors where the standard requirements are not satisfied.
• Perform any other duties assigned from time to time.

Qualifications

• A minimum of six (6) CSEC or GCE ‘O’ Level subjects including English Language and a numeric subject.
• Ability to communicate effectively.
• Sound knowledge of computer software packages including word processing and spreadsheet applications.
• Excellent attitude to client service and teamwork.

Additional Information and Instructions

📋 How to Apply: 🔹 If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 13, 2024. 🙏 We appreciate all applications; however, only shortlisted candidates will be contacted.