Salesforce Health Cloud Architect

Summary

As a Salesforce Health Cloud Architect, you will play a crucial role in designing and implementing functional Salesforce solutions tailored to meet the unique needs of our clients in the healthcare industry. You will be responsible for managing complex projects, providing pre-sales support, and contributing to the continuous improvement of our delivery model. Your expertise will be instrumental in leading discovery sessions, refining requirements, and developing innovative Salesforce solutions.

Benefits

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.  We are committed to giving our employees a flexible and connected way of working.  A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Responsibilities

• Solution Design:

  • • Design and recommend best-practice solutions based on client business needs.
• • Configure Salesforce Health Cloud, create and refine complex data models, and implement business process automation.

• Project Management:

  • • Manage complex projects, overseeing timelines, deliverables, and resources throughout all project phases.
• • Provide pre-sales support, including effort estimates and staffing decisions for proposed solutions.

• Requirements Gathering:

  • • Lead discovery and requirements refinement sessions to uncover business, functional, and technological requirements.
• • Synthesize requirements to create clear and comprehensive user stories and solution design documentation.

• Thought Leadership:

  • • Contribute significantly to thought leadership across the Salesforce platform, including the ideation and design of new accelerators.
• • Stay updated on new Salesforce product capabilities resulting from releases and acquisitions.

• Practice Development:

  • • Participate in practice development and continuously improve the delivery model and implementation process.
• • Provide hands-on, expert-level technical assistance, coaching, and mentoring to developers and junior staff.

Required Skills

• • Proven ability to design and optimize business processes, integrate processes across disparate systems, and incorporate best practices.
• • Experience writing user stories, designing or building Salesforce integrations with 3rd party applications, and conducting data migrations from third-party systems to Salesforce.
• • Excellent client-facing written and oral communication skills, relationship focus, and strong technical and business acumen.
• • Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies.
• • Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence.
• • Understanding of complex health systems and their common business requirements is an asset

Qualifications

• • Active Salesforce Health Cloud accreditation and ability to achieve additional relevant certifications upon hire.
• • BA/BS degree in Computer Science, Engineering, or Business.
• • 10+ years of professional experience.
• • 5+ years of Salesforce implementation experience in an agile development environment.
• • 5+ years of experience identifying and documenting business process requirements, developing process flow analysis, data modelling, and functional design.
• • 5+ years of external consulting experience.
• • 5+ years of project management experience in a technology or consulting setting.

Additional Information and Instructions

✅ Candidates must possess work authorization for their intended country of employment. 📝 Online Application Required: Be sure to include a full set of transcripts (official or unofficial) with your application. 🚫 No Agency Calls, Please.

About ZS

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

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