Administrative Assistant

Summary

The Administrative Assistant works directly with the Branch Manager & BDR. The administrative assistant is responsible for ensuring that the administrative duties are carried out effectively and efficiently.

Responsibilities

• • Interviewing customers with enquiries about our services
• • Answer telephone calls and assist with enquiries being made
• • Assisting Branch Managers or BDRs in the loan application process
• • Making calls to delinquent customers, following up for upcoming repayments
• • Photocopying and scanning of documents
• • Filing and maintaining file cabinets
• • Petty cash management and reimbursement
• • Maintaining office supplies and stationery
• • Collecting POS payment from customers in branch, write receipts, prepare daily collection sheets
• • Any other duties assigned by the Branch Manager or BDR

Required Skills

• • Excellent written and verbal communication skills.
• • Strong organizational and time management skills, with the ability to multitask and prioritize work effectively.
• • Attention to detail and a high level of accuracy in completing tasks.
• • Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• • Strong problem-solving skills and the ability to adapt to changing priorities.
• • Professional and friendly demeanor with excellent customer service skills.
• • Ability to work independently as well as collaboratively in a team-oriented environment.

Qualifications

• • Associate Degree/BSc. in Business or equivalent field
• • Previous experience as an Administrative Assistant or in a similar role.
• • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Additional Information and Instructions

Interested applicants are asked to submit a resume to careers@dollafinancial.com by Friday, December. 20, 2024 ℹ️ Subject Line: Administrative Assistant 📝 Note: Please include the job title of interest in the subject line.

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