Administrator 2 (GMG/AM 2)

Summary

Applications are invited from suitably qualified officers to fill the positions of Administrator 2 (GMG/AM 2) (Vacant) within the Overseas Employment and Migration Services, East Street. To provide support to the Director, Overseas Employment and Migration Services and other members of staff through assistance with the maintenance of an efficient welfare unit by monitoring and addressing the needs of overseas workers who have been medically repatriated. This position also performs duties in the Secretariat and the Overseas Employment and Family Services Unit as necessary.

Responsibilities

• Key Outputs:

  • • Memoranda/letters and general correspondence.
  • • Reports.
  • • Communication with ill and injured workers regarding their specific situations as necessary.
  • • Scheduling of medical appointments for sick and injured workers.
  • • Communicating with medical service providers regarding workers' status, arrangements to be made for treatment, and outstanding payments.
  • • Medical Reports from medical providers delivered to the Overseas Liaison Offices.
  • • Communicating with Overseas Liaison Services on behalf of workers.
  • • Maintenance of medical records of workers.
  • • General administrative support.
  • • Assisting with the execution of the Preselection exercise to select new workers for the overseas employment program.
  • • General support to undertake other activities in the Secretariat/Family Services Unit.

• Key Responsibility Areas:

  • • Preparing reports in relation to the status of sick and injured as requested.
  • • Assisting the Administrator 3 in the preparation of documentation on the situation of sick and injured workers.
  • • Liaising with officers at the Jamaica Central Labour Organization (JCLO) in the United States and the Jamaica Liaison Service (JLS) in Canada on a regular basis in relation to the medical status of workers, payments to medical services providers, and other matters relating to workers' welfare.
  • • Liaising with medical services providers regarding the scheduling of appointments for workers, the preparation of reports on workers' status, and payments due for services provided.
  • • Providing general administrative support to the Administrator 3 in respect of the provision of welfare services to the participants in the Overseas Employment program.
  • • Maintaining an efficient filing system to ensure that the records of all sick and injured workers are kept updated.
  • • Retrieving green cards from the registry to obtain personal information on overseas workers to facilitate legal processes and the provision of information to other authorized parties as required.
  • • Picking up from the airport and accompanying home participants of the Overseas Employment Program who are being repatriated for medical reasons.
  • • Liaising with family members of sick, injured, and deceased workers in relation to necessary follow-up actions.
  • • Making all medical appointments (including x-ray, physiotherapy) for injured workers who participated in the Overseas Employment Program.
  • • Communicating with and collecting reports from all the medical providers who render professional services to injured workers.
  • • Contacting prospective persons for the medical exercise to be conducted at the Overseas Employment Processing Centre.
  • • Providing information to the general public as well as assisting farm workers based on their queries.
  • • Preparing documents for medical pre-selection and updating the master files after selection.
  • • Assisting and providing support to the recruiting team during pre-selection exercises.
  • • Assisting in carrying out data entry of candidates' information during recruitment exercises.
  • • Responding to customer queries via telephone and face-to-face contact.
  • • Any other duties assigned.

• Performance Standards:

  • • Reports on the status of injured and ill workers prepared according to specification and in a timely manner.
  • • Filing system is well maintained and files easily accessed when required.
  • • Communication with medical service providers and overseas liaison services is timely and productive.
  • • Injured and sick workers are provided with accurate and timely information.
  • • Information provided to customers is accurate and provided in a timely manner.
  • • Complies with established procedures during recruitment activities.

Required Skills

• • Excellent oral and written communication skills.
• • Good interpersonal and organizing skills.
• • Working knowledge of relevant computer applications.
• • Must be highly confidential.
• • Must be a team player.

Qualifications

• • Diploma in Supervisory Management/ Public Administration or equivalent.

Additional Information and Instructions

• Special conditions associated with the job:

  • • Typical office environment, no adverse working condition.

Applications accompanied by résumés should be submitted than Wednesday, May 21, 2025 addressed to: Senior Director, Human Resource Management and Development Ministry of Labour and Social Security 14 National Heroes Circle Kingston 4 📧 Email: resume@mlss.gov.jm 📜 N.B. Please include the job title in the subject line of your email. Please note that only shortlisted applicants will be contacted.

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