Investigator (Level 8) - St. Ann

Summary

Under the direction of Senior Investigator, the post incumbent conducts investigation of new applicants to determine their suitability to hold a firearm. Investigating complaints regarding the breach of any term or condition of the firearm authorisation. 💰Salary: $4,266,270 JMD per annum

Responsibilities

• Key Outputs:

  • • Applications completed
  • • Investigation conducted
  • • Investigation reports prepared
  • • Partnership with law enforcement developed and maintained
  • • Investigation/progress reports prepared
  • • Interviews conducted
  • • Customer queries addressed
  • • Database maintained
  • • Case files prepared
  • • Evidence organized and presented
  • • Confidentiality maintained

• Management/Administrative:

  • • Participate in meetings, seminars and conferences as required.
  • • Prepare Monthly Reports as required.

• Technical:

  • • Conduct interview with applicants and other individuals who might be able to offer more information about the applicant and their histories.
  • • Meet with individuals being investigated about irregularities that they find.
  • • Conduct thorough and complete background investigation and prepare credible evidence submissions.
  • • Direct applicants to provide additional information.
  • • Peruse lines of enquiry.
  • • Prepare written reports, findings and recommendations and
  • • Completes and compiles applications, personal history, statements (and other documents, as required to determine suitability) for completeness.
  • • Works closely with law enforcement when necessary to get assistance during an investigation.
  • • Record all findings and data related to investigations and share information with the Senior Investigator.
  • • Prepare technical investigative reports.
  • • Investigates complaints regarding breaches.
  • • Develops and maintains the complaints and investigative database.
  • • Organize evidence and material for possible use in a court of law.
  • • Maintain a comprehensive database on cases arising from complaints and investigations.
  • • Prepare letters, reports, written summary of findings.
  • • Liaise with customer comments and suggestions received and respond to issues raised accordingly.
  • • Prepare weekly, monthly and quarterly performance reports and statistics.
  • • Communicate with members of the public on the Authority's policies and practices and relevant legislations.

• Performance Standards/Indicators:

  • • Background investigations are completed in accordance with the Authority’s policies and applicable laws and procedural requirements.
  • • Database contains credible, reliable and valid information and updated in accordance with agreed timeframe.
  • • Concluded investigations are in keeping with requirements and completed in agreed timeframes.
  • • Evidence presented within the agreed timeframe.
  • • Reports are accurate and completed within the agreed timeframe.
  • • The extent to which confidentiality, integrity and sensitivity are displayed in the execution of duties.

Required Skills

• Technical Competencies:

  • • Interviewing techniques
  • • Knowledge of FLA Act
  • • Principles and practices of investigation and research
  • • Excellent knowledge of the Authority’s policies and procedures

• Core Competencies:

  • • Good conflict management
  • • Excellent written and verbal communication skills
  • • Good interpersonal skills
  • • Excellent external relationship skills
  • • Good judgement in safeguarding confidential and sensitive information

Qualifications

• • Bachelor’s Degree in Criminology or Criminal Justice
• • Training in security investigation
• • Two (2) years related work experience

Additional Information and Instructions

• Working Conditions:

  • • Own/operate a reliable motor vehicle
  • • Extensive travelling may be necessary
  • • May be required to work outside of regular working hours

Applications accompanied by resumes should be submitted NO LATER THAN FRIDAY APRIL 11, 2025, to The Manager, Human Resource Management & Development Firearm Licensing Authority 91A Old Hope Road, Kingston 6 or 📧 Email: hrd@fla.gov.jm 📜 N.B. Please include the job title in the subject line of your email. 🔒 Important: All applicants will be required to pass a security background check. 🙏 Note: Only shortlisted candidates will be contacted.

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