Professional Social Worker (SWG/PS 2) - St. Elizabeth

Summary

Applications are invited from suitably qualified officers to fill the positions of Professional Social Worker (SWG/PS 2) (Vacant) within the Overseas Employment Family Services Unit- St. Elizabeth. To conduct investigations into the circumstances of vulnerable/disadvantaged individuals /families and make recommendation for them to obtain support/welfare assistance through the family services unit or the Public Assistance Department of the Ministry.

Responsibilities

• • Carries out investigations into the circumstances of families of overseas workers who have been identified as needing support.
• • Make recommendations regarding the provision of support welfare benefits for these families.
• • Manages cases for at least 300 families of overseas workers who are in need of the Ministry’s support and assistance.
• • Maintains electronic case files on such families through regular monitoring and assessment activities.
• • Provides information to assist in obtaining support from overseas workers for their families whether through the courts or otherwise.
• • Maintains dialogue with the Director and Administrators of the Family Services Unit regarding the cases of families being managed.
• • Ensures that outstanding cases are brought to the urgent attention of the Director.
• • Conducts investigations in order to facilitate the provision of welfare benefits/gratuity and other payments for former workers/families of overseas workers who are in need.
• • Interview/investigates applicants for other benefits which can be obtained through the Ministry’s Public Assistance Department.
• • Assesses the circumstances and damage to dwellings of victims of natural disasters and submits assessments for them to receive benefits.
• • Identifies and refers potential beneficiaries to the Steps-to-Work and the Special Youth Employment and Training Project, PATH and other Public Assistance Programmes of the Ministry.
• • Assist with distribution of relief supplies to victims of natural disasters.
• • Oversees and provides guidance to the Social Services Administrators attached to the respective Regional Offices in the performance of their duties.
• • Monitor the activities of the Social Work Administrators in the respective Regional Offices to ensure that these are in keeping with their assignments.

Required Skills

• • Excellent interpersonal skills.
• • Excellent oral and written communications skills
• • Proficiency in the use of the relevant Computer software.
• • Ability to communicate with persons at all levels.
• • Must be highly confidential
• • Must be a team player.

Qualifications

• • First Degree in Social Work
• • Three years related work experience.

Additional Information and Instructions

• Special Conditions Associated With The Job:

  • • Working in volatile areas.
  • • Long working hours, work on Public Holidays.
  • • Working in immediate post-disaster environment.
  • • Extensive local travelling required.

Applications accompanied by résumés should be submitted than Wednesday, July 2, 2025 addressed to: Senior Director, Human Resource Management and Development Ministry of Labour and Social Security 14 National Heroes Circle Kingston 4 📧 Email: resume@mlss.gov.jm 📜 N.B. Please include the job title in the subject line of your email. Please note that only shortlisted applicants will be contacted.

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