Retail Sales Representative (western region)

Summary

Responsible for servicing all accounts within assigned territory- making customers aware of all products distributed by the company with the aim of generating sales consistently.

Responsibilities

• Key result areas:

  • • Develops and maintains the relationships with current and potential customers.
  • • Establishes and deploys special activities to boost product sales, distribution, and margin.
  • • Follows up on new leads and referrals stemming from in field activity.
  • • Liaises and addresses customers’ queries and concerns.
  • • Prepares sales plans for key customers.

• Duties and responsibilities include but not limited to:

  • • Evaluate and service current customer accounts, while acquiring new business prospects.
  • • Manage and achieve monthly sales and collection quotas.
  • • Proactively manages off condition goods to minimize returns.
  • • Assist in monitoring the activities of the merchandizers in assigned territory.
  • • Develop and execute ideas to increase sales in major accounts.
  • • Assists management with the implementation of sales strategies to improve the competitive advantage of the company.
  • • Plans and prioritize sales activities, managing time and productivity.
  • • Arrange and participate in meetings, conferences, and project team activities.
  • • Maintain and update relevant customer information.
  • • Monitor and report on market and competitors’ activities and provide relevant reports and information.
  • • Communicate, liaise, and negotiate internally and externally with stakeholders to facilitate the development of a good customer relationship.
  • • Conducts thorough investigations to determine credit approval for customers, upon consultation with relevant Senior Management members and in accordance with CPJ’s guidelines.
  • • Effectively prepares and completes administrative duties to include collections template, monthly report etc.
  • • Completes all other duties or tasks that may be assigned or required of the position.

Required Skills

• • Excellent sales and negotiation skills
• • Listening, creative thinker, business acumen, problem solver, takes responsibility, demonstrates personal integrity & honesty.
• • Comfortable with technology and the use of standard office programs and networks.
• • Excellent verbal and written communication skills.
• • Excellent people and interpersonal skills.
• • Highly motivated and be able to work on own initiative.
• • Passionate about providing customer service.
• • Driven to meet and exceed consumer expectations.
• • Strategic vision and good knowledge of the industry and trends.
• • Own and operate a reliable motor vehicle.

Qualifications

• • Bachelor’s degree in Business Administration, Marketing or Public Relations
• • A Minimum of two (2) years’ experience in the field of sales, with a proven track record.
• • Prior experience in the retail and consumer trade would be a distinct advantage.

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