Public Area Supervisor

Summary

As a Public Area Supervisor, you will be responsible for supervising and coordinating the activities of personal service workers within our organization.

Responsibilities

• • Supervise and coordinate the activities of personal service workers, ensuring that tasks are completed accurately and on time.
• • Communicate effectively with team members to establish a clear understanding of job expectations, performance goals, and procedures.
• • Assist in the hiring and training of new staff; provide ongoing guidance, support, and mentorship to team members.
• • Collaborate with other departments to address and resolve issues, which may include guest complaints, staffing challenges, or maintenance concerns.
• • Monitor and evaluate employee performance, providing feedback and coaching as needed to maintain a high level of service quality.
• • Ensure compliance with all company policies, procedures, and safety regulations.
• • Maintain a positive and professional environment to ensure a high level of employee morale and guest satisfaction.
• • Assist in the development and implementation of strategies to improve overall operational efficiency and customer satisfaction.
• • Stay current with industry trends and best practices to ensure that the company remains competitive and provides exceptional service to our guests.
• • Complete additional tasks or responsibilities as assigned.

Required Skills

• • Business Expertise
• • Championing Guest Needs
• • Developing Self
• • Impact
• • Interpersonal Skills
• • Job Functional Knowledge
• • Leadership
• • Problem Solving
• • Teamwork and Collaboration
• • Accountability

Qualifications

• Education:

  • • High School Degree or equivalent is preferred.
  • • Combination of education and experience will be considered.

• Certifications:

  • • Certifications may be required or preferred.

• Work Experience:

  • • Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
  • • Typically acts as a lead, coordinating the work of others but not a supervisor
  • • Works autonomously within established procedures and practices
  • • Has 4 to 5 years of work experience

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