Taxpayer Education Officer (Level 6)

Summary

To prepare and present public education and information programmes; co-ordinate meetings, conferences, seminars and workshops and disseminate educational information through the various communication channels and training to both internal and external stakeholders; as well as promotes e-Services offered by Tax Administration Jamaica 💰Salary: $6,333,301 – $8,517,585 JMD per annum

Responsibilities

• Key Outputs:

  • • Assigned Taxpayer Education Programmes co-ordinated and executed;
  • • e-Services activities conducted;
  • • Schools’ Taxpayer Education Programme (STEP) co-ordinated and executed;
  • • Special Taxpayer Assistance Programme (STAP) co-ordinated and executed;
  • • Taxpayer Advisory Visits and registration verification conducted;
  • • Seminar and workshop coordinated and conducted;
  • • Queries answered;
  • • Reports prepared and submitted.

• Technical and Professional Duties:

  • • Coordinates and executes assigned Taxpayer Education Programmes by the Programmes Branch;
  • • Conducts e-Service activities to include promotion of online services (e.g licences /registration) and assists taxpayers on the use of the e-Service platform;
  • • Co-ordinates and executes STEP at various educational institutions island wide;
  • • Assists in conducting periodic taxpayer awareness surveys to evaluate the impact of present education programmes;
  • • Liaises with the Manager regarding the development of an annual STAP;
  • • Reviews articles prepared for magazines and pamphlets for circulation;
  • • Maintains database of queries and information;
  • • Liaises/consults with both internal and external stakeholders in addressing various requests;
  • • Responds to queries put forward by various stakeholders to include taxpayers;
  • • Represents TAJ at various seminars, trade fairs and expositions;
  • • Updates and maintains files of printed articles relating to taxpayer matters, government matters (e.g. new taxes) etc;
  • • Liaises with the Manager regarding the design of posters and flyers;
  • • Represents the Unit at meetings and functions as requested by the Manager;
  • • Prepares and conducts presentation, seminars and training programmes for all stakeholders;
  • • Supports the identification and management of risks within the organization and by extension the respective area of work;
  • • Performs any other related duties assigned by the Manager, Taxpayer Education.

• This job is satisfactorily performed when:

  • • Assigned Taxpayer Education Programmes co-ordinated and executed as scheduled;
  • • E-Services activities conducted as scheduled;
  • • Special Taxpayer Education Programmes are co-ordinated and executed within the scheduled timeframe;
  • • Taxpayer Advisory Visits and Registration Verification are conducted according to schedule;
  • • Special Taxpayer Assistance Programmes (STAP) are coordinated and executed as scheduled;
  • • Seminar and workshop are properly coordinated and conducted as scheduled;
  • • Accurate information is provided to all queries received within the stipulated timeframe;
  • • Reports prepared and submitted in keeping with established standard and agreed timelines;

• Authority To:

  • • Promote activities relating to Taxpayer Education programmes;
  • • Provide and advise taxpayers on tax related matters;
  • • Make presentations on new and existing legislation and tax measures;
  • • Recommend changes to taxpayers’ education programmes.

Required Skills

• Specific Knowledge:

  • • Comprehensive knowledge of Tax Administration Jamaica’s operations and functions;
  • • Comprehensive knowledge of Revenue laws and regulations;
  • • Working knowledge of the TAJ ’s Code of Conduct;
  • • Working knowledge of relevant computer systems and applications.

• Required Skills and Specialised Techniques:

  • • Excellent communication and interpersonal skills;
  • • Excellent presentation skills;
  • • Excellent time management skills;
  • • Excellent planning and organising skills.

Qualifications

• • B.A in Mass Communication/Education or related area or the equivalent;
• • Two (2) years work related experience.

Additional Information and Instructions

• Working Conditions:

  • • Sometimes unfavourable working environment;
  • • Required to work Irregular hours;
  • • Travel (60%-80%).

Applications with resumes should be submitted no later than Friday, February 14, 2025 to: The Recruitment Officer Tax Administration Jamaica Donald Sangster Building (5th Floor), 116 East Street Kingston 4 ✉️ Email: taj-jobs@taj.gov.jm ℹ️ Subject: Taxpayer Education Officer (Level 6) While we thank all applicants for their interest, only short-listed candidates will be contacted.

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