Virtual Assistant

Summary

Company/Client Overview: Real estate and Hospitality sector Work Hours : Flexible schedule with a requirement to have some overlap between 10 AM and 3 PM for meetings Timezone : MST Holidays : Mixed of US and Candidate’s country Pay Range : USD 1,500 - 2,000 per month (the final offer is at the client's discretion and will be based on the candidate's skills and years of experience.)

Responsibilities

• • Calendar Management: Oversee and coordinate the schedules of the CEO and clients, ensuring seamless communication across the team.
• • Client Communications: Answer and direct incoming calls via phone or computer, relay messages from clients, vendors, and potential leads to support the Sales and Concierge teams.
• • Appointment Management: Manage business appointments and calendars through HoneyBook, our client management software.
• • Email Support: Assist in monitoring and organizing the business email inbox for the CEO and Sales Team, ensuring timely follow-up and prioritization.
• • Contract Management: Organize and import seasonal contracts into HoneyBook for efficient record-keeping.
• • Data Analysis & Marketing Support: Analyze and organize spreadsheet data for targeted marketing efforts and assist in data entry and maintenance within the company’s marketing platform, ActiveCampaign.
• • Database & Training Management: Import and manage training manuals in the company’s database and assist with compiling and organizing Business Process SOPs in dedicated software.
• • G-Suite Management: Comprehensive organization and management of the team's shared G-Suite for seamless collaboration.
• • Personal Calendar Assistance: Assist with managing the CEO’s personal and family calendar to ensure smooth coordination of schedules.
• • Rental Listings Management: Create and manage Aspen Luxury Concierge’s rental listings on the website and other rental platforms such as Airbnb and OwnerRez.
• • Vendor Relations: Support the maintenance of the company’s preferred vendor list, ensuring updated and accurate information.

Qualifications

• • ​​​​​​​Minimum of 3 years of experience in administrative roles.
• • At least 2 years of hands-on customer service experience.
• • Proficiency in Word, Excel, PDF, Google Drive, Gmail, Calendar, and file management.
• • Experience with real estate and/or marketing is a plus.
• • Sales and marketing experience is a plus.
• • ​​​​​​​Strong proficiency with G-Suite, Microsoft products, and iOS systems.
• • Excellent written and verbal communication skills in English.
• • Highly organized, detail-oriented, and efficient in task management.
• • Strong leadership skills with an ability to communicate clearly across various platforms (email, phone, and virtual meetings).
• • A collaborative team player who values kindness, respect, and professionalism.
• • Self-motivated and goal-oriented with proactive problem-solving skills.
• • A process-oriented mindset with a focus on consistent follow-through.

Additional Information and Instructions

🌟 Note: Please note that only resumes submitted in English will be considered for review. Fully remote role, Only for Latin America Candidates.

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