Junior Compliance Officer (Level 3) - St. Andrew RSC

Summary

To execute and maintain the collection of outstanding revenue on assigned small cases which include accounts receivables in respect of liabilities for all tax types within the geographical area for which the Tax Office is responsible. 💰Salary: $2,803,771 – 3,770,760 JMD per annum

Responsibilities

• • Processes and monitors assigned taxpayers’ accounts for small cases as well as on Property Tax and Local Government fees;
• • Issues reminders/Form 13 or makes phone calls to taxpayers who are non-compliant;
• • Conducts field visits and monitors compliance listing;
• • Conducts interviews with taxpayers and/or representatives both inside and outside the office to collect taxes due, secure delinquent Returns and initiate corrective actions;
• • Organizes and monitors payment arrangements to ensure that payments are received as scheduled;
• • Reconciles accounts based on payments made;
• • Reviews and evaluates information obtained from various sources (i.e. Tax Returns, asset searches, departmental records) to determine what actions are available for debt resolution;
• • Secures and analyzes financial information from taxpayers and third parties such as statements received on bankruptcies and receiverships and compares with internal information;
• • Secures full payment, arranges for instalment agreements or reports accounts currently not collectable;
• • Recommends enforcement actions when taxpayers neglect or refuse to satisfy liabilities;
• • Persuades, influences and motivates taxpayers to resolve existing delinquencies and comply with filing and payment requirements;
• • Compiles asset information to assist in the collection of taxpayers’ indebtedness;
• • Negotiates contentious filing issues with taxpayer or registrant with a view to ensuring fairness in the application of the law;
• • Interviews taxpayers to obtain and analyze information pertaining to the taxpayer’s financial condition and explains delinquent tax liabilities;
• • Arranges for business counsel to help the taxpayer choose a positive course of action to resolve current liabilities and prevent future delinquencies;
• • Determines collection ability of accounts through financial analysis and asset evaluation;
• • Participates in periodic compliance surveys to identify unregistered taxpayers, unreported income and persuades unregistered taxpayers to become compliant;
• • Identifies those accounts which require specialized knowledge and makes referrals to the Manager for resolution;
• • Accounts for the funds collected and ensures that there is no loss to the Government of Jamaica;
• • Supports the identification and management of risks within the organization and by extension the respective area of work;
• • Performs other related duties assigned by the Manager, Compliance.

• This job is satisfactorily performed when:

  • • Relevant and accurate documentary evidence is prepared for court cases within the stipulated time;
  • • Delinquent Returns and payment enforcement programmes are implemented in accordance with the guidelines;
  • • Manageable payment arrangements are made and constantly monitored;
  • • Revenues collected are lodged on a timely basis and accounted for in accordance with the Financial Administration and Audit Act (FAA);
  • • Taxpayers’ accounts are constantly monitored and accurately reconciled after each transaction with the account;
  • • Taxpayers’ records/files are updated with the relevant payments, filing, enforcement information and appropriate notes;
  • • Reports prepared and submitted in keeping with established standard and agreed timelines.

Required Skills

• Specific Knowledge:

  • • Good knowledge of all the relevant tax laws, regulations and guidelines;
  • • Good knowledge of Tax Administration Jamaica’s operations and functions;
  • • Good knowledge of the Financial Administration and Audit (FAA) Act and other financial regulations and guidelines;
  • • Working knowledge of standard business operations and commercial practices;
  • • Working knowledge of computer systems and relevant applications.

• Required Skills and Specialised Techniques:

  • • Excellent judgement, and analytical skills;
  • • Excellent communication, interpersonal and team building skills;
  • • Excellent negotiating and persuading skills;
  • • Very good time management skill.

Qualifications

• • Associate Degree in Business Administration or Accounting or the equivalent qualification;
• • One (1) year work related experience.

Additional Information and Instructions

• Working Conditions:

  • • High level of risk in dealing with hostile taxpayers;
  • • Irregular working hours at times;
  • • Numerous critical deadlines;
  • • Exposure to dust, dirt and inclement weather conditions;
  • • Travel (35%-40%).

Applications with resumes should be submitted no later than Thursday, July 3, 2025 to: The Recruitment Officer Tax Administration Jamaica Donald Sangster Building (5th Floor), 116 East Street Kingston 4 ✉️ Email: taj-jobs@taj.gov.jm ℹ️ Subject Should Include: Junior Compliance Officer (Level 3) - St. Andrew RSC 📜 N.B. Please include the job title in the subject line of your email. While we thank all applicants for their interest, only short-listed candidates will be contacted.

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