Engagement Moderation

Summary

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Moderation! Do you have an Engagement Moderation background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. Project Hours (All Times Pacific): 24/7 Hourly Rate: To be discussed in the interview phase Commitment: 15 hours per week (4 hours on the weekend) 90 days (as needed) Language: English

Benefits

• • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
• • Flexible self-scheduling
• • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
• • Work from home
• • Competitive hourly rate - Discussed during your first interview
• • Paid orientation

Responsibilities

• • Create integrated marketing campaigns based on market segments to gain new customers and build repeat business
• • Manage various aspects of trade shows and events including budgeting, pre-show planning and outreach, post-show lead upload and outreach, event coordination, collateral, and onsite support to drive leads into the sales funnel
• • Work with sales and marketing to ensure proper messaging, timing, and execution of multi-channel campaigns
• • Project management of campaigns to drive pipeline growth leveraging and aligning key marketing channels with consistent content/messaging
• • Recommend and present overview strategy briefs that tie into detailed tactical plans for building awareness, consideration and purchasing decisions
• • Provide ongoing reporting, campaign insights and goal pacing to stakeholders
• • Constantly monitor, measure and hone the performance of sales enablement to enact programs that achieve revenue goals for each target market
• • Plan seamless integration of competitive campaigns and partner channel campaigns within the prescriptive buyer journeys and overall segment campaign plans

Qualifications

• • Must be able to start orientation ASAP
• • Is proactive, has good communication skills, and has the ability to keep up with project(s) changes, and updates
• • Has previous discord moderation OR social media experience across various moderation platforms
• • Previous gaming project experience is a plus
• • Is a fast learner, with the ability to work independently
• • Is reliable & responsible - a must!

Additional Information and Instructions

WorkSpace Requirements: ✅Dedicated laptop or desktop computer with Windows 10 or above ✅Willingness to install MSQ security software and 2FA app on the phone ***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! 📌Please note: A Chromebook is not sufficient for ModSquad projects.

About ModSquad

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

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