Supervisor, Restaurant

Summary

As a Supervisor, Restaurant, you will be responsible for directly supervising and coordinating the activities of workers engaged in preparing and serving food. Your role will include overseeing day-to-day operations, ensuring quality standards are met, and providing exceptional customer service.

Responsibilities

• • Supervise and coordinate the food preparation, plating, and service for Food & Beverage operations, ensuring that quality standards are maintained consistently.
• • Develop and maintain positive communication with both front and back-of-house staff to foster a supportive and team-oriented work environment.
• • Assist in training and onboarding new team members, providing guidance and feedback to enhance their performance and development.
• • Monitor and manage inventory levels, placing orders when necessary, and ensuring proper storage of food items, equipment, and supplies.
• • Resolve customer complaints in a timely and professional manner, always striving to provide exceptional guest experiences.
• • Maintain proper food safety and sanitation practices in accordance with local health department guidelines and company standards.
• • Assist in the creation and implementation of sales promotions, special events, and marketing strategies to increase revenue and guest satisfaction.
• • Maintain up-to-date knowledge of current industry trends, seasonal menu items, and local competitors to ensure the continued success and growth of the Food & Beverage operations.
• • Complete additional tasks or responsibilities as assigned.

Required Skills

• • Business Expertise
• • Championing Guest Needs
• • Developing Self
• • Impact
• • Interpersonal Skills
• • Job Functional Knowledge
• • Leadership
• • Problem Solving
• • Teamwork and Collaboration
• • Accountability

Qualifications

• Education:

  • • Associate Degree or equivalent is preferred.
  • • Combination of education and experience will be considered.

• Certifications:

  • • Certifications may be required or preferred.

• Work Experience:

  • • Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
  • • Typically acts as a lead, coordinating the work of others but not a supervisor
  • • Works autonomously within established procedures and practices
  • • Has 4 to 5 years of work experience

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