Operations Specialist - Luxury Sales

Summary

Are you passionate about delivering exceptional service, fostering client relationships, and representing luxury excellence? Veta Virtual is hiring! Work remotely to support ultra-high-net-worth (UHNW) clients and businesses in the luxury sector, ensuring world-class experiences and seamless operations.

Benefits

• • Competitive Salary: $1,400–$1,600 USD per month, depending on experience.
• • Flexible Work Environment: Fully remote role with an 8-hour shift (Monday–Friday, based on US Mountain Time).
• • Paid Time Off: 3 weeks of PTO plus US holidays to support work-life balance per year.
• • Supportive Culture: Be part of a mission-driven team dedicated to excellence and collaboration.
• • Exciting Opportunities: Work with a prestigious client base in the luxury industry.

Responsibilities

As an Operations Specialist – Luxury Sales, you’ll be at the forefront of supporting UHNW clients and businesses. Your responsibilities include:

• Client Relationship Management:

  • • Build and nurture relationships with UHNW clients, ensuring their needs are met with professionalism, discretion, and care.

• Sales Excellence:

  • • Manage high average order value (AOV) and lifetime value (LTV) clients, leveraging your proven sales expertise to maximize client satisfaction and revenue.

• Technology Integration:

  • • Use tools like HubSpot and Podium to manage client interactions, ensure data accuracy, and execute timely follow-ups.

• Unified Assistant Identity Representation:

  • • Represent the unified assistant identity, “Quinn,” in all client communications, providing a consistent, seamless service experience.

• Internal Collaboration:

  • • Coordinate with team members via Slack and G Suite to deliver efficient and consistent service.

• Process Optimization:

  • • Support onboarding tools like Zendesk and other technologies to enhance operational workflows.

Required Skills

• • The ability to communicate effectively and build trust with discerning clients.
• • Strong organizational skills, with a detail-oriented mindset to manage high-priority tasks with precision.
• • Resourcefulness and efficiency in identifying and resolving issues promptly.

Qualifications

• • 2+ years of relevant experience (sales expertise is a must - experience in the luxury sector is a big plus).
• • Familiarity with the pace, expectations, and skills of serving ultra-high-net-worth (UHNW) clients.
• • Experience with tools like HubSpot, Podium, Slack, and G Suite, with a willingness to learn new systems.

Additional Information and Instructions

🌟 Very Important Note: Ready to Make an Impact? Apply today and join our dynamic, growth-focused team at Veta Virtual. We’ll review your application and respond within 1–3 business days.

About Veta Virtual

At Veta Virtual, we redefine business support by providing tailored solutions across industries like e-commerce, healthcare, and professional services. Since 2021, our people-first approach has enabled us to build meaningful client relationships while delivering excellence. As we continue to grow, we’re looking for driven professionals to join our mission-driven team.

Share This Job