People Business Officer (Relationship Management)

Summary

Assist with the day-to-day processes of coordinating the Unit’s monthly reporting obligations. Manage the administration functions of the unit with a goal of achieving superior client experience, in keeping with the Group’s high-performance culture. Contribute to special projects affecting team members’ well-being as well as track, analyze and report on assigned areas of responsibility. Assist with the Group-wide Talent Acquisition programme by participating in the interview and selection process of team members across the Group.

Responsibilities

• • Contribute to the effective management of the team’s benefit scheme and salary related issues in accordance with company policies and guidelines.
• • Provide guidance and administrative support in overseeing the day-to-day activities related to recruitment and deployment of team members.
• • Assist in contributing to the effective management of team member related issues in accordance with company policies and guidelines.
• • Provide guidance and administrative support for performance appraisal reviews related to assigned departments.
• • Host Relationship Management sessions for assigned departments in keeping with the regularly scheduled new hire orientation/ induction.
• • Monitor the system and ensure that the appraisal forms for probationers are launched.
• • Review and approve probationary assessments.
• • Process ad hoc requests for the unit by conducting the necessary research and dialogue with the applicable areas within the Group.
• • Review job descriptions and job requisitions to ascertain and verify approval for vacancies and recruitment requests.
• • Maintain database of retirees and send out bi-annual reminders to the affected persons and their managers.
• • Assist with conducting retirement meetings with team members who are retiring or anticipating retirement.
• • Liaise with the Pensions department to prepare retirement projection statements or booklets on behalf of team members.
• • Participate in annual university career fairs, in collaboration with the recruiting team.
• • Review processes, recommend and implement improvements and initiatives with a view to improving efficiency and effectiveness in the unit.
• • Make recommendations regarding the strategic planning, objectives, cost containment initiatives and budget.
• • Assist with the administration, coordination and implementation of services, policies and programmes companywide.
• • Coordinate the analytics & reporting for the unit.
• • Provide guidance and administrative support in the separation of team members.
• • Participate in the job evaluation and scoring exercise and communication process.
• • Assist with the delivery of the annual LOMA Employee Opinion survey to assigned departments.
• • Assist with the management of team member records within assigned areas.
• • Assist with the inflow of HR Services requests including but not limited to job letters, contract extensions and confirmation of employment.
• • Perform other related duties assigned from time to time.

Required Skills

• • Sound human relations skills and ability to interact with personnel at all organizational levels.
• • Strong ability to communicate effectively.
• • High proficiency in the use of computer software packages including word processing and spreadsheet applications.
• • Some knowledge of Human Resources systems and administration.
• • Great deal of accuracy and attention to detail.

Qualifications

• • Bachelor’s degree in Human Resources, Business Administration, Management Studies or related discipline, from a recognized tertiary institution.
• • At least two (2) years’ working experience in Human Resources.
• • Some knowledge of Jamaican Labour Laws.

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