Director – Policy, Standards, Guidelines & Compliance

Summary

The Director – Policy, Standards, Guidelines and Compliance (PSGC) provides strategic leadership for the Branch. The incumbent shall be responsible for the development of essential/pivotal policy, guidelines and standards in the areas of Applications, Technology, and Information Security for the Government of Jamaica ICT initiatives, projects and programmes, ensuring that the applicable PSGs are documented, communicated and disseminated among the Ministries, Departments and Agencies (MDAs). The position supports ICT capacity building by guiding and recommending specific development requirements to ensure the effective implementation of initiatives across the sector. The Director also oversees the development and implementation of ICT compliance strategies, ensuring that the PSGs are being adopted and adhered to by the MDAs. The salary is J$8.51 million per annum plus any current allowances attached to this position.

Responsibilities

• • Oversees the development of Policy, Standards, Guidelines (PSGs) for implementation across MDAs.
• • Explores and recommends appropriate technologies to effectively and efficiently undertake the Branch’s work programme.
• • Develops and implements a comprehensive ICT Compliance strategy for the Government of Jamaica (GoJ) that is aligned with best practices and industry standards.
• • Prepares Risk Management Plan to identify and assess ICT Compliance Risks as well as develop the appropriate mitigation strategies.
• • Leads crisis communication planning and response efforts.
• • Leverages data analytics to track the impact of communication activities on business outcomes.

Required Skills

• • Excellent strategic thinking and planning skills.
• • Excellent leadership, coaching, and team management skills.
• • Excellent problem solving and decision-making ability.
• • Excellent Change Management skills.
• • Excellent oral and written communication and presentation skills.
• • Ability to exercise sound judgment and attention to detail.
• • Excellent stakeholder engagement skills.
• • Excellent knowledge of the ICTA’s policies and procedures.
• • Excellent knowledge of ICT infrastructure and systems.
• • Excellent knowledge of Policy development, implementation and enforcement.
• • Excellent understanding of data analytics and business intelligence tools.
• • Proficient in ICT Project Management Methodologies.
• • Excellent knowledge of ICT Security and Risk Management Principles and Practices.
• • Excellent knowledge of ICT standards and best practices.

Qualifications

• • Master’s Degree in Computer Science, Management Information Systems, or Business Administration from a recognized tertiary institution.
• • Nine (9) years management experience, with exposure to Cloud Computing, Data Centres, resource planning, ICT Project Management and Leadership
• • Experience in Network Analysis, Engineering and Design & Implementation
• • Experience in ICT compliance
• • Experience with ITIL and service management principles.
• • Experience in assessing and recommending technology solutions.

Additional Information and Instructions

Applications should be sent no later than Friday, May 23, 2025 by email as follows: Director – Corporate Services Division ICT Authority 235b Old Hope Road Kingston 6 ✉️ Email: recruitment@icta.gov.jm 📜 N.B. Please include the job title in the subject line of your email. We thank all applicants for their interest in this career opportunity. Kindly note, however, that only shortlisted candidates will be contacted.

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