Business Development & Policy Services Assistant (Contract)

Summary

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Insurance Operation Services - Business Development & Policy Services team in the capacity of: Business Development & Policy Services Assistant (Contract) Coordinate and monitor the activities associated with premium refunds, transfer of funds, write back of cheques and policy contract administration. Process rejected applications as well as queries relating to refund cheques and cancelled/ not proceeded with (NPW) cases.

Responsibilities

• Process incoming mail:

  • • Receive, date stamp, update the relevant systems and distribute mail to members of the department on an ongoing basis.
  • • Receive and update policy acknowledgment receipts.

• Prepare and dispatch letters and/ or cheques for “Not Proceeded With” cases received from the Pre-Underwriting unit within the stipulated guidelines.:

  • • Type and dispatch letters without cheques to clients/ Financial Advisors.
  • • Disburse refund cheques with letters.
  • • Process queries relating to refund cheques, cancelled/ not proceeded with (NPW) cases.
• • Prepare decline/ postpone documentation for delivery to clients/ Financial Advisors.
• • Prepare decline/ postpone requisitions and dispatch letters without cheques.
• • Process decline/ postpone letters with cheques.
• • Reject Not Proceeded With (NPW) applications submitted by the branches.
• • Process refund payments and write back cheques.
• • Process write back cheques for reopening or transfer to policies within the agreed standards and as requested.
• • Perform other job-related duties assigned from time to time.

Required Skills

• • Basic knowledge of life insurance operations.
• • Effective communication skills.
• • Sound knowledge of computer software packages including word processing and spreadsheet applications.
• • Good time management and human relations skills.
• • Ability to work under pressure.

Qualifications

• • At least six (6) CSEC subjects including English Language or Mathematics.
• • Successful completion of the LOMA Parts 1 and 2 designations.
• • At least two (2) years working experience, one (1) year of which must be in the insurance industry.

Additional Information and Instructions

📋 How to Apply: 🔹 If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than January 10, 2025. 🙏 We appreciate all applications; however, only shortlisted candidates will be contacted.

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