Sales Operations Analyst

Summary

The Sales Operations Analyst plays a key role in driving the success of the sales team by providing data-driven insights, optimizing sales processes, and supporting strategic initiatives. This role requires a highly analytical individual with strong problem-solving skills who can effectively manage and interpret sales data, develop actionable insights, and support the overall operations of the sales organization.

Benefits

• • Competitive salary and bonus structure
• • Comprehensive health insurance
• • Paid time off
• • Professional development opportunities

Responsibilities

• Sales Data Analysis:

  • • Analyze complex sales data to identify trends, patterns, and areas for improvement.
  • • Develop and maintain dashboards, reports, and visualizations to provide actionable insights to sales leadership.
  • • Monitor sales performance against targets and provide recommendations to improve outcomes.

• Process Improvement:

  • • Identify inefficiencies in current sales processes and propose solutions to streamline operations.
  • • Collaborate with sales and cross-functional teams to implement process improvements that enhance productivity and effectiveness.
  • • Continuously evaluate and refine sales processes to align with company goals.

• Sales Forecasting and Planning:

  • • Assist in developing accurate sales forecasts by analyzing historical data and market trends.
  • • Support the sales planning process by providing data-driven insights and recommendations.
  • • Collaborate with sales leadership to establish realistic quotas and targets.

• CRM and Sales Tools Management:

  • • Manage and optimize the use of CRM systems and other sales tools to ensure data accuracy and efficiency.
  • • Provide training and support to the sales team on effective use of tools and systems.
  • • Ensure that sales tools are aligned with overall business processes and goals.

• Compensation and Incentives Analysis:

  • • Support the design and administration of sales compensation plans.
  • • Analyze the effectiveness of incentive programs and recommend adjustments to drive better performance.
  • • Ensure timely and accurate payout of sales commissions and bonuses.

• Cross-Functional Collaboration:

  • • Work closely with Marketing, Finance, and Product teams to align on sales strategies and objectives.
  • • Serve as a liaison between the sales team and other departments, ensuring smooth communication and collaboration.
  • • Participate in cross-functional projects to support overall business goals.

• Strategic Initiatives:

  • • Support key strategic initiatives by providing data analysis and insights.
  • • Participate in the development and execution of sales strategies to drive growth.
  • • Provide project management support for sales-related initiatives, ensuring they are completed on time and within scope.

• Process Documentation:

  • • Document sales processes, procedures, and best practices.
  • • Ensure that all team members are up to date on the latest processes and tools.

Required Skills

• • Detail-oriented with a strong focus on accuracy and quality.
• • Ability to work independently and as part of a team.
• • High level of integrity and professionalism.

• Technical Skills:

  • • Proficiency with CRM systems (e.g., Salesforce), Excel, and data analysis tools (e.g., Tableau, Power BI).
  • • Familiarity with SQL or other database management tools is a plus.

• Analytical Skills:

  • • Strong analytical and quantitative skills with the ability to interpret complex data and provide actionable insights.

• Communication Skills:

  • • Excellent verbal and written communication skills, with the ability to present data and insights clearly and effectively to various stakeholders.

• Problem-Solving Skills:

  • • Ability to identify issues, develop solutions, and implement them effectively in a fast-paced environment.
• • Adaptability and willingness to learn new tools and methodologies.

Qualifications

• Education:

  • • Bachelor’s degree in Business, Finance, Economics, a related field or equivalent work experience.

• Experience:

  • • 3-5 years of experience in sales operations, sales analysis, or a related role, preferably in a data-driven environment.

• Project Management:

  • • Experience managing projects from inception to completion, with strong organizational and time-management skills.

About Centerfield

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

Share This Job