Special Investigator

Summary

Reporting to the Head of Special Investigations, the Special Investigator is responsible for conducting in depth investigations into suspected fraudulent claims, policy violations, and misconduct within the insurance company. The Special Investigator plays a critical role in supporting investigative processes and contributing to the efficiency, accuracy, and success of the Special Investigations Unit (SIU).

Responsibilities

The scope of this job encompasses but not limited to:

• • Performing detailed investigations into suspected fraudulent claims, policy violations, or misconduct.
• • Collect, analyse, and document evidence, including physical, digital, and testimonial information.
• • Utilize advanced investigative techniques such as surveillance, interviews, and forensic analysis.
• • Assessing evidence including intelligence, police reports, medical reports, and engineering evidence to identify inconsistencies to facilitate an informed decision on liability
• • Produce high quality written reports and advice that follows a clear investigation plan and recommendations.
• • Attend court and provide evidence on behalf of BCIC when required
• • Conduct on-site visits, surveillance, or covert operations as necessary to gather evidence.
• • Record and report findings from field investigations with precision and confidentiality.
• • Analyse patterns, trends, and anomalies in data to identify potential fraud or policy breaches.
• • Appoint service providers (e.g. forensic services) where necessary
• • Participate in training on fraud related matters, processes and procedures to assist in the development of new team members
• • Advise Underwriters of any anomalies or unusual features of claims and make recommendations in relation to any risks.
• • Perform other related duties as assigned, within the scope of practice

Required Skills

• • Acute attention to detail during surveillance operations or on-site investigations.
• • Competence in preparing comprehensive and clear investigative reports.
• • Identify and record any fraud indicators which are included within the claim.
• • Proficiency in conducting background checks, asset searches, and public record inquiries.
• • Ability to analyse patterns, anomalies, and red flags in data to identify potential fraud
• • Proficiency in conducting physical and electronic surveillance to gather evidence.
• • Proficient in advanced investigation methods, including surveillance, interviewing and evidence collection
• • Expertise in preparing clear, concise, and comprehensive reports that summarize findings and support conclusions.
• • Working knowledge of general insurance products and services

Qualifications

• • An university undergraduate degree in Business Administration, Criminal Justice or related field
• • A minimum of two (2) years’ working experience in the Insurance or Investigations Industry
• • Other relevant qualifications such as Certified Fraud Examiner are desirable

Additional Information and Instructions

Please submit your curriculum vitae no later than 5:00 pm on Friday, June 20, 2025, via email to careers@bcicjamaica.com. We appreciate your decision to apply, however, we will only contact those who are selected for an interview. Thank you for your interest in joining Team BCIC.

About British Caribbean Insurance Company Limited (BCIC)

British Caribbean Insurance Company Limited (BCIC) is the #1 General Insurer in Jamaica! We foster a learning environment in which our people thrive, performance excels and business grows! We know that the right employees are the key to our success – so we are looking for two Assistant Investigators to join our team and help us achieve our vision.

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