Pre-Authorized Payment/EFT Assistant (Contract)

Summary

Maintain client records with Banking information for automatic payment deductions. Update client records with new method of payment in an accurate and timely manner to ensure client satisfaction while maximizing revenue collection for the Division. Update policies and any inaccuracies or discrepancies in coding of policies.

Responsibilities

• Record and update policy records with all Pre-Authorized Payment (PAP) forms (Sagicor/ Cayman) received in the Department.:

  • • Examine PAP forms for completeness and accuracy.
  • • Update the policy records with all changes relevant to the PAP method of payment with 100% accuracy.
• • Return PAP forms with errors to the Branches or Client Service Department for correction.
• • Investigate and respond to queries relating to Pre-Authorized Payment.
• • Dispatch PAP forms to Commercial Banks daily.
• • Advise the Advisors of policy arrears within stipulated timeframe.
• • Respond to all inquiries regarding PAP payments (Sagicor Life Jamaica/ Cayman within specified time frame.
• • Perform other job-related duties assigned from time to time.

Required Skills

• • Sound human relations and time management skills.
• • Working knowledge of insurance policies and processes.
• • Ability to communicate effectively both orally and in writing.
• • Working knowledge of basic accounting principles.

Qualifications

• • Minimum of six (6) subjects at the GCE (Ordinary) or CSEC (General) level, including Mathematics and English Language.
• • LOMA (parts 1 and 2) or any other industry related designations would be an asset.
• • Two (2) years' working experience including one (1) year experience in an operations division of a life insurance company.

Additional Information and Instructions

📋 How to Apply: 🔹 If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 27, 2024. 🙏 We appreciate all applications; however, only shortlisted candidates will be contacted.

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