Assistant Manager, Housekeeping and Cleaning

Summary

As an Assistant Manager, Housekeeping and Cleaning, you will be responsible for directly supervising and coordinating the work activities of cleaning personnel in various establishments such as hotels, offices, and other facilities.

Responsibilities

• • Oversee and coordinate the daily operations of housekeeping and cleaning staff.
• • Develop and implement housekeeping and cleaning policies and procedures.
• • Ensure the establishment maintains a clean and safe environment.
• • Train and mentor new and existing cleaning personnel.
• • Conduct regular inspections of facilities to ensure cleanliness and compliance with established standards.
• • Prepare and manage budgets and allocate resources effectively.
• • Address customer complaints, questions, and concerns in a timely and professional manner.
• • Continuously identify ways to optimize cleaning processes and improve overall efficiency.
• • Collaborate with other department managers to meet organizational goals.
• • Complete additional tasks or responsibilities as assigned.

Required Skills

• • Interpersonal Skills
• • Job Functional Knowledge
• • Leadership
• • Problem Solving
• • Talent Development
• • Teamwork and Collaboration
• • Action Management
• • Business Expertise
• • Championing Guest Needs
• • Impact
• • Innovation

Qualifications

• Education:

  • • Associate's Degree or Bachelor's Degree in a related field is preferred.
  • • Equivalent combination of education and experience will be considered.

• Certifications:

  • • Certifications may be required or preferred

• Work Experience:

  • • Manages the activities of service, support, or technician teams
  • • Decisions are guided by policies, procedures, and local business plan
  • • Receives guidance and oversight from higher-level manager
  • • Typically doesn't perform the work supervised
  • • Has 4 to 5 years of work experience
  • • Has 0 to 1 year of management experience

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