Manager – Corporate Communications

Summary

The Manager, Corporate Communications is responsible for developing and implementing communication strategies that enhance the organization’s reputation and drive internal and external stakeholder engagement. This role will deliver impactful communication campaigns that support the ICT Authority’s (ICTA’s) goals and objectives while ensuring consistent messaging across all platforms. The salary is J$7.16 million per annum plus any current allowances attached to this position.

Responsibilities

• • Supports the development and implementation of a comprehensive corporate communication strategy.
• • Coordinates press conferences and media briefings.
• • Manages the ICT Authority’s (ICTA’s) Website.
• • Conducts media training for executives and spokespersons.
• • Leads crisis communication planning and response efforts.
• • Identifies potential risks to the organization’s reputation and develop mitigation strategies.
• • Leverages data analytics to track the impact of communication activities on business outcomes.
• • Conducts regular audits of communication channels for consistency and accuracy.

Required Skills

• • Outstanding communication skills.
• • Outstanding Interpersonal Skills.
• • Excellent planning and execution.
• • Strong leadership skills.
• • Excellent analytical abilities.
• • Excellent project management skills
• • Strong crisis management capabilities
• • Proficient in strategic communication planning and execution.
• • Proficient in utilizing various communication platforms and technologies.
• • Skilled in media relations and public relations to enhance the organization’s visibility and reputation.
• • Knowledgeable in digital marketing principles.
• • Proficient in data analysis and interpretation to measure communication outcomes.
• • Skilled in utilizing communication tools and software for efficient workflow management.
• • Knowledgeable in branding and corporate identity principles for consistent messaging.
• • Proficient in crisis communication planning and response strategies.

Qualifications

• • Master’s Degree in Communications, Public Relations, Marketing, or a related field.
• • Minimum of 7 years of experience in corporate communications.
• • Experienced in creating and implementing social media strategies.
• • Experienced in content creation, editing, and publishing across different channels.
• • Experienced in employee communication techniques

Additional Information and Instructions

Applications should be sent no later than Friday, May 23, 2025 by email as follows: Director – Corporate Services Division ICT Authority 235b Old Hope Road Kingston 6 ✉️ Email: recruitment@icta.gov.jm 📜 N.B. Please include the job title in the subject line of your email. We thank all applicants for their interest in this career opportunity. Kindly note, however, that only shortlisted candidates will be contacted.

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