Business Analyst (GMG/SEG 3)

Summary

Reporting to the Accountant General, the business owner, the Business Analyst works with stakeholders from all Business Units and related third parties to define and document business processes and software requirements for technology initiatives, upgrades and maintenance. This also includes content management systems and business information systems. Summary of the broad purpose of the position in relation to Government’s goals and strategies: *To review the actual processes within the Accountant General’s Department business; *To make or suggest a more efficient model and workflow process. 💰Basic Salary: $5,198,035 - $6,990,779 per annum.

Responsibilities

• • Prepares plans of individual projects. Identifies the “as is” and “to be” scenarios and conducts a gap analysis;
• • Prepares requirements gathering, model multiple solutions and defines the scope using optimum solution;
• • Obtains approval from business units and business owner;
• • Prepares test case and knowledge transfer to IT/Developers;
• • Works with the Treasury IT Project process, covering all business aspects from requirements gathering through implementation;
• • Provides support after implementation, monitoring and evaluation;
• • Facilitates the relationship with business users and delivery team;
• • Takes responsibility for requirements gathering, business analysis, functional design, system and integration testing;
• • Ensures that specific project deliverables are produced on time, in accordance with the Project Plan, and makes sure that all relevant parties are informed of progress;
• • Reports project progress at regular intervals to the business owner and produces key documentation for distribution;
• • Maintains a quality control process and ensures that project deliverables meet the required quality standards;
• • Monitors risks and issues for a successful outcome;
• • Provides ideas to enhance/improve the delivery process of Treasury projects;
• • Identifies user needs and resolves problems;
• • Liaises with system stakeholders to elicit stakeholder needs and identify system features required to support those needs;
• • Ensures that system requirements are described and modeled using appropriate techniques, i.e., business process modeling, case modeling, user story definition and specification by example;
• • Defines/Enforces system scope and manages changes to requirements;
• • Guides the Business Units in appreciating the cost/benefit of potential solutions and ensures the best result;
• • Understands the end-to-end solution from both a business and technical perspective;
• • Supports the design, development and testing of the solution;
• • Identifies recommendations for improvements to processes, practices and procedures and implements changes with minimal disruption;
• • Meets or exceeds divisional performance targets;
• • Performs any other related duties that may be assigned by the Accountant General, from time to time.

Required Knowledge, Skills and Competencies

• • An advanced and solid understanding of end-to-end process or processes in Business Units;
• • Demonstrated technical and business documentation and small-large group facilitation skills;
• • Domain expertise in business administration, finance administration or accounting Administration;
• • Excellent change management skills;
• • Ability to design and implement process and structure where none exists;
• • Proven ability to develop a clearly defined and focused business vision;
• • Proven and advanced skills in Project Management;
• • Able to meet and deliver on deadlines and able to work effectively under pressure;
• • Strong stakeholder management - able to build trust and respect at a high level;
• • Highly organized, self-motivated and action oriented;
• • Ability to focus on both the big picture and the details;
• • Excellent workshop/meeting facilitation/presentation skills;
• • Capable of working with minimal supervision, flexible in approach and able to adapt to changing circumstances of the project;
• • Demonstrative decision-making skills;
• • Proven skills in defining problems, generating alternatives, evaluating and selecting alternatives;
• • Ability to work collaboratively and effectively;
• • Excellent moral standing;
• • Excellent team-building skills;
• • A team player who can demonstrate leadership, as well as support for colleagues;
• • In-depth technical and working knowledge business processes;
• • Knowledge of the various guiding and Regulations Acts;
• • Knowledge of computer systems audit;
• • Eliciting requirements – This is a major function of the job as requirements are the basis for determining the need by the business unit to solve a business problem;
• Analytical thinking and problem-solving:

  • • Structured Analysis- The incumbent must have competencies in the art of modelling to identify and evaluate requirements, help identify and validate requirements, document and communicate requirements and organize information into coherent ideas;
• • Documentation – must be able to create the Business Requirements Document – providing insights on the “as is” and “to be” states of the AGD business processes;
• • Testing. Must be able to test by preparing test case scenarios;
• • End user support - must be competent and able to provide end-user support even after the product is delivered. This is a vital competency;
• • Be highly adept in supporting the development of effective working relationships between business Units, IT and other third parties;
• • Must have an excellent grasp and understanding of the business knowledge. Must be able to support the understanding of the Treasury or other environment in which the business analysis is performed and knowledge of general business principles and available solutions
• Must be an excellent communicator:

  • • The business analyst main tool is communicating to elicit requirements among stakeholders. Communication skills are necessary to address the need to listen to and understand the audience, understanding how the audience perceives the business analysis, understanding the communications objective(s), the message itself and the most appropriate media and format for communication. Ability to communicate with various and diverse teams/stakeholders; adjust to crisis; communicate the value of IT and innovation;
• Effective and deployable interaction skills:

  • • This skill supports the Business Analyst when working with large numbers of stakeholders and involves both the ability to work as part of a larger team and to help that team reach decisions. He/She must be able to identify and describe a desired future state and must also be able to help the AGD reach agreement that the future state in question is desired through a combination of leadership and facilitation;
• Adaptive communication:

  • • Ability to communicate with various and diverse teams/stakeholders; adjust to crisis; communicate the value of IT and innovation;
• Communication proficiency:

  • • The job requires that the incumbent be an excellent communicator. Orally, in writing, in one-on-one face to face, and possess excellent public speaking skills;
• Ethical conduct:

  • • The incumbent is a senior public servant who represents the Government at all times. He/She must be of good moral turpitude. Also, he/she must demonstrate sound business ethics, observe the codes of conduct for employees and codes of professional practice;
• Leadership:

  • • must be an effective leader;
• Performance management:

  • • this position set the standard for activities that ensure that goals and objectives of the Department are met in a consistent, effective and efficient manner;
• Problem-solving/analysis:

  • • The job environment is dynamic. The incumbent must have the capacity to analyze problems quickly, chose between alternatives and effect meaningful solutions;
• Strategic thinking:

  • • The incumbent must be a strategist. He/She must possess the ability to derive effective plans in keeping with the Department’s objectives within a particular situation. This strategic thinker will ensure the proper review of policy issues, perform medium and long-term planning, set goals, determine priorities and identify potential risks and opportunities.

Preferred Qualifications

• ★ Bachelor’s Degree in Information Technology or Computer Technology;
• ★ Graduate Degree in Business Administration, Accounting or Finance;
• ★ Certification as a member of the International Institute of Business Analysts (IIBA) or any other recognized certifying body;
• ★ Project Management in a Finance background;
• ★ Seven (7) years’ experience providing consulting advice to IT and Business Management Teams in Business Systems Analysis and Design, preferably in the Finance Sector;
• ★ Proven experience in the development of visionary plans;
• ★ Proven experience defining best practices for process design, functional analysis, requirements definition and workflow automation;
• ★ Proven experience developing test criteria, test plans, and change control support functions;
• ★ Experience of the full software delivery lifecycle, from initial requirements gathering through development, test and UAT to post-implementation support.

Additional Information and Instructions

How to Apply: 📄 Applications accompanied by résumés should be submitted no later than Thursday, 2nd January, 2025 to Director Human Resource Management and Development Accountant General's Department 21 Dominica Drive Kingston 5 📧 Email: careers@treasury.gov.jm ℹ️ Subject Line: Business Analyst (GMG/SEG 3) 🔑 Important Notes: Only shortlisted applicants will be contacted.

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