Branch Manager

Summary

The Branch Manager will be primarily responsible for leading the business development and service activities of the branch to ensure achievement of financial objectives.

Responsibilities

• Relationship Building:

  • • Ensure that the bank’s service standards are consistently met.
  • • Visit potential and existing clients on a regular and consistent basis.
  • • Document and follow-up on opportunities unearthed from visiting with clients.
  • • Consistently maintain contact with current and potential clients socially and otherwise.
  • • Develop and implement customer relationship strategies and tactics across the bank/ GraceKennedy group.

• Visioning and Identifying Business opportunities:

  • • Engage in networking activities to identify new and viable business opportunities on an ongoing basis
  • • Initiate cross selling opportunities with existing clients and those clients within the Group.
  • • Assess FGB strategic position in the market for future growth and development.

• Staff Performance & Development:

  • • Manage, develop and guide in-branch sales team.
  • • Monitor staff performance focusing on the objectives and targets that need to be met.
  • • Act as mentor and coach for staff in general.
  • • Ensure a high level of professional and ethical standard is maintained among staff at all times
  • • Ensure staff members are motivated and a high level of team spirit is maintained.
  • • Create and retain a high performing, engaged and well trained team

• Commercial Business:

  • • Initiate cross selling opportunities with existing clients also with clients within the GraceKennedy Group.

Required Skills

• • Excellent problem solving skills
• • Sound knowledge of credit and risk management
• • Excellent relationship management skills with ability to implement strategic sales plans
• • Experience in serving customers, strong sales orientation and sound judgement
• • Sound knowledge of banking operations and thorough knowledge of governing Laws, Rules and Regulations
• • Proven track record of success in sales
• • Excellent verbal and written communication skills
• • Strategic thinking with excellent leadership skills
• • Demonstrated ability to coach and motivate
• • Well-developed sales and networking skills

Qualifications

• • A minimum of a Bachelor’s Degree in Banking & Finance, Business Administration, Management Studies or related field
• • A minimum of five (5) years’ experience in commercial banking at the management level.

Additional Information and Instructions

Qualified applicants are invited to submit applications no later than 22/01/2025

About First Global Bank Limited

First Global Bank is a Jamaican-based commercial bank and a wholly-owned subsidiary of GraceKennedy Limited. Operating since 2002, FGB has a reputation of redefining the banking experience through its commitment to technology and a high standard of service delivery. The bank was first to deliver several digital channels including the Caribbean’s First Video Teller Machine and expanded service delivery through agent banking services. FGB also offers one of the best rated online banking platforms (Global Access). First Global Bank currently operates eight (8) main branches and fourteen (14) banking agents across Jamaica.

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