Business Banking Officer

Summary

Retain and continuously improve relationships with SME Business Banking clients, thus contributing to the strategic priorities of improved Client experience and Revenue Growth.

Responsibilities

• • Effectively support the Business Bankers with their assigned portfolio of accounts.

• Participate in all aspects of portfolio credit management including, but not limited to:

  • • Preparing Temporary Accommodation Requests (TARS).
  • • Extending expired credits.
  • • Conducting annual reviews of credits.
  • • Assisting with the compilation of documentations required in the origination/ booking of deals.
  • • Managing overdraft excesses.
  • • Managing past due facilities.
  • • Managing Watch listed accounts.
• • Assist in the correction of "out of order" collateral security and other required documentation and data integrity errors.
• • Assist with the opening of accounts.
• • Assist with business credit card applications and submissions.
• • Provide support to Business Bankers with retention, growth and client acquisition activities.
• • Act as a contact for new and existing clients’ lending and non-lending needs, coordinating sales and fulfilment with product and service specialists.
• • Personally, demonstrate commitment to cross sell group-wide services and expertise through referrals.
• • Perform other job-related duties assigned from time to time.

Required Skills

• • Sales and service orientation.
• • Excellent interpersonal and customer relations skills.
• • Ability to cross sell and negotiate successfully with clients.
• • Demonstrated ability to work well under pressure.
• • Ability to plan and manage time efficiently and effectively.
• • Strong communication skills.

Qualifications

• • Bachelor’s degree in Finance, Business Administration, Banking or related discipline from a recognized tertiary institution.
• • Minimum of two (2) years’ working experience in a financial institution.

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