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Senior HCM Workday Analyst (4596)

ModSquad Kingston and St. Andrew, Jamaica Updated: March 20, 2025

Summary

We are seeking an experienced Senior HCM Analyst with expertise in Workday to join our team. In this role, you will primarily focus on designing, implementing, and optimizing Workday HCM solutions to meet our business objectives, with a secondary emphasis on supporting payroll functions. This is a full-time role where you will be a key member of a dynamic team with an opportunity to work on challenging and exciting projects as we continue to grow our HR tech stack. You will partner across the People Team, the Finance and Payroll team, and other internal partners such as IT. You will collaborate with cross-functional teams, manage project tasks effectively, and ensure a smooth adoption to Workday while sharing knowledge and training junior team members. This role requires a continuous improvement and innovative mindset to identify, recommend, and improve current systems and processes, implement upgrades and enhancements, lead testing and data validation, and ensure that overall system performance is aligned with business objectives.

Responsibilities

  • Gather and analyze business requirements, translating them into functional specifications for both HCM and payroll solutions.
  • Configure and customize Workday HCM modules, including Core HCM
  • Talent Management, and Compensation
  • Ensure HRIS compliance with data privacy regulations and company policies, including data security and confidentiality
  • Design and ensure appropriate level of data security and segregation of duties by defining security roles, access controls and permission sets with stakeholder collaboration
  • Support additional company functions such as Financial Management, Time Tracking, Analytics and Reporting, and Talent Management, providing expertise as needed
  • Collaborate with stakeholders to identify opportunities for process improvements and system enhancements
  • Provide expert guidance on best practices and industry standards related to HCM processes
  • Influence the adoption of the optimal approach at all levels and drive the seamless delivery of projects through strong project management capabilities
  • Delegate tasks effectively within the project team, ensuring timely completion and accountability
  • Conduct system testing, user acceptance testing, and post-implementation support
  • Share knowledge and provide training to team members and end-users to facilitate their understanding and use of Workday
  • Stay updated on Workday releases and new features, advising stakeholders and partners on potential impacts

Required Skills

  • Communication:

    • Excellent verbal and written communication skills, with the ability to explain technical functions and processes clearly to non-technical stakeholders
  • Engagement:

    • Strong ability to understand internal client & business needs and translate them into effective technical solutions within Workday
  • Adaptability:

    • Ability to work with varying priorities and changing deadlines while consistently meeting business objectives
  • Analytical Thinking:

    • Strong problem-solving skills with a focus on practical solutions
  • Collaboration:

    • Proven ability to work effectively in a team-oriented environment, fostering a spirit of knowledge sharing and support
  • Proactive:

    • Takes initiative and anticipates needs

Qualifications

  • 4+ years of Workday HCM experience
  • Experience implementing & supporting other WD functional areas - Payroll
  • Proficiency in Workday Studio is a significant advantage
  • Troubleshooting and error diagnosis
  • Strong knowledge of Workday modules and configuration
  • Proven experience in project management, client engagement, and team leadership
  • Workday certification is highly preferred, prioritizing HCM functional areas:

    • Benefits Management, Compensation Management, Learning & Development, Talent, and Performance Management

Additional Information and Instructions

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! Please note: A Chromebook is not sufficient for ModSquad projects.

About ModSquad

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

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Job Overview

💼

Title

Senior HCM Workday Analyst (4596)

🏢

Company

ModSquad
💰

Salary

Not Disclosed

🏠

Work Style

Remote
📄

Contract

Permanent

🎓

Experience

Mid-Level

📚

Education

No Formal Education Required

👥

Sector

Private

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