Senior Credit Officer

Summary

The Senior Credit Officer assists with the overall management of the credit department by ensuring collection targets and aging quality is achieved.

Benefits

• • Health Insurance
• • Life Insurance
• • Pension
• • Lunch Subsidy
• • Others

Responsibilities

• • Assist in creating customer accounts in the credit control system.
• • Reconcile customer accounts as required.
• • Track customer payments and aid in the collection of payments within the set timeframes.
• • Contact customers regarding overdue invoices with an aim of collecting outstanding payments.
• • Ensure transactions are compliant with company and government regulations.
• • Expeditiously rectify customer payment disputes.
• • Promptly respond to external and internal enquiries.
• • Promptly post payments customer accounts.
• • Ensure monthly processing deadlines are met as required.
• • Prepare monthly customer statements.
• • Adhere to procedural manual and guidelines when carrying out duties.
• • Contact Sales Representatives and Customers regarding replacement of returned cheques.
• • Keep updates on returned cheques and prepare report on same.
• • Visit Customers to reconcile problem accounts and collect outstanding balances.
• • Assist with updating receipts on customer’s accounts during month end close off.
• • Ensure accounts are current and up to date with credit notes, discounts etc. to facilitate speedy collection.
• • Observe and ensure observance of ALL policies and procedures relating to the Credit function.
• • Participate in quarterly stock taking exercise.
• • Monitor order status and update the team accordingly.
• • Expeditiously resolve account issues, communicate with all relevant departments and managers to resolve problems.
• • Communicate with customers and Sales teams as required.
• • Prepare, maintain and submit reports as required.
• • Prepare monthly report on the departments operations based on set KPIs as required.
• • Assist in the development and execute strategic plans for the department.
• • Deputize for Credit Manager and assist with the management of the credit operations.
• • Assist with preparation and dissemination of departmental reports to sales and general management.
• • Monitor closely accounts deemed high risk and implement credit risk mitigation strategies in collaboration with the Credit Manager.
• • Provide guidance to team members on the resolution of queries and reconciliations.
• • Work assiduously with the Credit Manager to ensure the monthly divisional collection targets are achieved.

Required Skills

• • Excellent reconciliation skills
• • Excellent Time Management and Customer Service Skills.
• • Must be computer literate and proficient in MS Office.
• • Excellent written and oral communication.
• • Ability to apply critical thinking and creativity.
• • Detail oriented, pays keen attention to accuracy.
• • Must be able to function independently and handle a variety of responsibilities under pressure.
• • Commitment to excellence.
• • Excellent communicator
• • Analytical thinker
• • Leadership
• • Team oriented
• • Performance driven

Qualifications

• • Tertiary degree in Accounting, Business or related field
• • Minimum three years working in a similar role

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