Manager, Human Resource Development (Level 7)

Summary

The incumbent is responsible for satisfying the training and development needs of employees within the ITA, in order to maximise their potential and enable the Authority to achieve its strategic objectives. 💰Salary: $4,266,270 - $5,737,659 JMD per annum.

Responsibilities

• Management/Administrative:

  • • Leads and manages the Unit for effective analysis and planning human resource development programmes and projects;
  • • Fosters and maintains effective partnerships with stakeholders for the implementation of human resource development policies, procedures, strategies and initiatives;
  • • Provides technical advice to Senior Manager, HRM&D, as it relates to area of expertise;
  • • Contributes to the development of the Division’s Strategic and Operational Plans and Budget;
  • • Researches and provides insights on existing and future demands and services within human resource development;
  • • Prepares and delivers reports, presentations and other official documents towards the effective management and provision of services;
  • • Represents the ITA at national, regional and international meetings, seminars and conferences and provides required feedback and contribution.

• Technical/Professional:

  • • Reviews training policies and procedures to ensure congruence with Strategic/Corporate plans and objectives;
  • • Conducts random assessments of local training programmes to determine relevance/suitability;
  • • Develops the Authority's training policy and designs the training and development plans to support its mission and objectives;
  • • Prepares training plans and schedules for all Divisions and Branches within the ITA;
  • • Conducts detailed Training Need Analysis annually/bi-annually and implements based on identified priorities
  • • Develops and manages a training programme to support the Succession Planning Programme;
  • • Collaborates with Standards, Operations and Training for the development of their In-house Training for selected categories of staff at the ITA Service Hub, and co-ordinates the implementation of training conducted by other officers to ensure that objectives are met;
  • • Establishes and maintains a cadre of competent presenters and other resource persons, internally and externally, and conducts evaluation of their performances;
  • • Maintains arrangements with local and overseas institutions to satisfy training needs of the ITA;
  • • Facilitates the upgrading of skills and provides maximum career advancement and development opportunities for officers;
  • • Researches and recommends improvements to instructional methodology based on applicable psychological and educational principles;
  • • Evaluates the impact of training programmes on the job performance of staff to ensure internal transfer of skills;
  • • Tracks and reports trends in the distribution of training effectiveness and assesses cost and benefits;
  • • Measures the ROI per person for training assessed;
  • • Reviews course contents periodically to maintain relevance;
  • • Re-designs training programmes and methods of instruments, where required, based on analysis of post training evaluation;
  • • Establishes and maintains language laboratories to facilitate multi-lingual skill set among staff.

• Human Resources:

  • • Monitors and evaluates the performance of direct reports, prepares performance appraisals and recommends or initiatives correction action, where necessary, to improve performance and/or attain established personal and/or organisational goals;
  • • Participates in the recruitment of staff for the ITA and recommends transfers, promotion, termination and leave in accordance with established human resource policies and procedures;
  • • Provides leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching;
  • • Maintains a system that fosters a culture of teamwork, integrity, engagement, high-performance and commitment to the organisation’s goals and initiatives;
  • • Contributes to the development and implementation of a Succession Planning Framework in collaboration with the Human Resource Management and Development Division;
  • • Participates in setting the framework for culture and expectations for the Onboarding or Orientation Programme/process;
  • • Performs any other related duties that may be assigned from time to time.

Required Skills

• Core:

  • • Good oral and written communication skills
  • • Team and results oriented
  • • Good planning and organizing skills
  • • Good interpersonal skills
  • • Integrity

• Technical:

  • • Creative and innovative
  • • Knowledge of new and diverse training methods and approaches
  • • Knowledge of relevant computer applications and systems

Qualifications

• • Master's Degree in Social Sciences, Management Studies, Public Sector Management or related field;
• • Training Certificate/Teaching Diploma;
• • Three (3) years related experience.
OR
• • Bachelor's Degree in Social Sciences, Management Studies, Public Sector Management or related field;
• • Six (6) years related experience.

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Tuesday, 28th January, 2025 to: Senior Director, Corporate Services Island Traffic Authority 97 B Church Street Kingston 📧 Email: ita-hr@mtw.gov.jm ℹ️ Subject: Manager, Human Resource Development (Level 7) 🔑 Please include the job title in the subject line of your email.

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