Solutions Engineer, WordPress VIP

Summary

We’re looking for a Solutions Engineer to provide technical leadership to our enterprise sales team, where you'll play a key part in building and maintaining the structure to support our sales programs. You’ll define and implement scalable processes and systems that deliver technical expertise, with a focus on consultative solution-based selling.

Responsibilities

Partnering proactively with Sales and Customer Success to qualify new business opportunities in terms of technical requirements, competitive landscape, and business drivers.

• • Identifying and solving customer problems proactively and creatively through effective project management and consultation on technical setup.
• • Building proofs of concept and leading the demo process—including building, running, and training the team based on our buyer personas, verticals, and business priorities.
• • Contributing to the RFP/RFI process as the primary point person on technical responses that Account Executives need assistance with.
• • Recommending the integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on our Cloud.

Qualifications

• • 2+ years experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions.
• • Experience with WordPress, PHP, or consulting experience.
• • Demonstrated experience building Proofs of Concept and leading demo presentations.
• • Worked closely with Account Executive teams developing solutions on complex sales opportunities.
• • Outstanding communication; you should be great at holding people’s attention whether presenting, talking on the phone, or writing a quick blog post.

Additional Information and Instructions

Salary range: $100,000-$150,000 USD plus variable compensation - Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.

About Automattic

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place. We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. And, even more than growth and profitability (although we’re plenty profitable), above all, we’re driven by a mission: We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

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