Programmer/Analyst (MIS/IT 5)

Summary

Under the general direction of the Manager, Management Information Systems, the Programmer/Analyst is responsible for analyzing processes and workflows within the various Divisions, Departments and Units of the Ministry, in order to realize increased efficiency and productivity through process improvement and/or re-engineering. Utilizing targeted ICT solutions to simplify and automate standard procedural work, the Programmer/Analyst is also responsible for the provision of user support.

Responsibilities

• • Analyzes workflows in the various Divisions and Units of the Ministry and recommends process improvements leading to productivity and efficiency gains;
• • Identifies options for potential solutions and assesses for both technical and business suitability;
• • Recommends systems, commercial or custom to increase productivity and efficiency;
• • Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation;
• • Develops business requirement documents for proposed systems through close collaboration with users and developers;
• • Works closely with developers and end-users to ensure technical compatibility and user satisfaction with systems during development
• • Develops, documents and revises system design procedures, test procedures, and quality standards;
• • Configures and maintains network communications equipment;
• • Configures, installs and maintains domain servers;
• • Develops systems including the generation of programming codes and database construction;
• • Implements data backup and recovery procedures and general systems maintenance schedules;
• • Monitors Desktop Computer Systems (hardware/software) to determine compliance with the operating environment standards;
• • Analyzes and rectifies problems (hardware and software) reported by users,
• • Assists with the development and implementation of policies, procedures and standards for Information Technology functions and programmes;
• • Performs any other related duties that may be assigned from time to time.

Required Skills

• • Excellent oral and written communication skills;
• • Excellent problem-solving and analytical skills;
• • Excellent planning and organizing skills;
• • Excellent interpersonal skills;
• • Excellent customer and quality focus;
• • Ability to work in a team;
• • Ability to use own initiative;
• • Results oriented;
• • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;
• • Knowledge of Relational database development and maintenance;
• • Knowledge of Microsoft SQL Server 2012 or higher;
• • Knowledge of a broad range of relevant multi user computer systems and applications;
• • Knowledge of current technological developmental trends in area of expertise;
• • Sound knowledge of Networking technology and Systems Analysis;
• • Extensive knowledge of systems analysis tools, methods and practices;
• • Knowledge of process improvement options and methodologies;
• • Ability to translate between technical and non-technical staff;
• • Good project management skills in an information systems environment;
• • Background in systems development with emphasis on client/server systems;
• • Knowledge of software development life cycle;
• • Good understanding of database design and database systems;
• • Understanding of computer networks and hardware components;
• • Working knowledge of Microsoft Office Suite, Visio, and Microsoft Project.

Qualifications

• • Bachelor’s Degree in Computer Science or Electrical Engineering/Electronics or equivalent from a recognized tertiary institution;
• • Two to three (2-3) years’ experience in related field.
OR
• • Diploma in Computer Studies or equivalent, plus three (3) years’ experience in related area.

Additional Information and Instructions

Special Conditions Associated with the Job: ⏰ Extended Hours: May need to work beyond normal hours, including weekends and public holidays, when necessary. 📢 How to Apply: 📅 Deadline: Friday, 20th December, 2024 📍 Submit Applications to: Senior Director Human Resource Development and Management Office of the Prime Minister 1 Devon Road Kingston 10 ✉️ Email: jobs@opm.gov.jm ℹ️ Subject Line: Programmer/Analyst (MIS/IT 5) - Information, Communication and Technology (ICT) Unit ⚠️ Note: Only shortlisted applicants will be contacted.

Share This Job