Data Storage System Administrator

Summary

Creating and testing business recovery plans, developing and executing data backup & recovery processes, solving technical issues related to the protection of corporate data throughout the organization. Administration of backup services for all servers, appliances, databases, repositories, systems and volumes – inclusive of data storage resource planning, upgrades, monitoring and support.

Responsibilities

• • Act as key resource for implementation and management of data backup and storage solutions.
• • Execute, monitor and troubleshoot automatic and manual data backup jobs according to data protection schedules or on demand as needed.
• • Work along with database administration and core infrastructure teams to complete database, server and file restorations.
• • Catalogue, store and retrieve physical storage media used with various backup solutions.
• • Deploy and maintain user file storage servers and storage devices across Sagicor Group Jamaica.
• • Work along with the Sagicor service desk to fulfil user requests in relation to shared drives and folders.
• • Manage file store replication infrastructure and policies.
• • Perform quarterly review of data protection schedules to ensure that all corporate data are adequately covered.
• • Perform quarterly review of backup and storage infrastructure and make recommendations.
• • Maintain backup, recovery & storage logs in a state compatible with audit & compliance reporting.
• • Work along with database administration and core infrastructure team to ensure data replication for various systems to the disaster recovery site are current and within expected recovery point objective.
• • Work along with business continuity planning or disaster recovery coordinator to conduct scheduled simulations.
• • Maintain regulatory compliance in daily activities by strictly adhering to data privacy regulations or acts and relevant cybersecurity policies, and defined standards, guidelines, and procedures to avoid non-compliance and associated risks.
• • Perform any other related duties assigned from time to time.

Required Skills

• • Sound organization skills and good at maintaining accurate backup/restoration schedules and logs in accordance with the data audit requirements of the organization.
• • Sound knowledge of office productivity applications inclusive of word processor, spreadsheet, presentation manager, graphic visualization, project management and messaging or collaboration.
• • Proficiency in the use of computer software packages such as word processing and spreadsheet applications.
• • Strong problem-solving and time management skills.
• • Excellent human relations and client service skills
• • Commendable oral and written communication skills.

Qualifications

• • A Bachelor’s degree in Computer Science, Information Systems, Information Science, Information Technology or equivalent qualification from a recognised tertiary institution.
• • At least two (2) years’ working experience in data backup operations involving the use of physical and virtual backup technologies inclusive of NAS, SAN and Cloud.

• At least three (3) years’ working experience in system backup application, restoration, archiving and documentation functions with at least one of the following products:

  • • IBM, Veeam, Veritas or Quest.
• • Experience with IBM Tivoli Storage Manager or Spectrum Protect products would be an asset.
• • At least three (3) years’ working experience or certifications in Microsoft Windows server and Windows Networking.
• • At least two (2) years’ working experience or certifications in Linux System administration.
• • At least two (2) years’ working experience or certification in a Hypervisor environment such as Vmware, Microsoft Hyper-V or Acropolis.
• • Training or practical experience in the use of IBM TSM or Spectrum Protect product for backup of virtual and database environments.

Additional Information and Instructions

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than April 4, 2025. 🙏 We appreciate all applications; however, only shortlisted candidates will be contacted.

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