System Administrator (Level 6)

Summary

Under the direct supervision of the IT Infrastructure Engineer, the incumbent will assist with the provision and maintenance of a secure, reliable and efficient computing and network environment, that permits users to perform their functions. Salary Range: 💰$3,501,526 - $4,709,163 JMD per annum

Responsibilities

• Assists in providing a secure, reliable and efficient computer environment, by:

  • • Resolving complex, undefined server hardware, systems software or application malfunctions
  • • Diagnosing, analyzing and resolving routine and other systems problems, as they occur
  • • Installing systems, telecommunications-related and application software and patches on various server platforms
  • • Responding to queries related to hardware and software security and implementing on-going security awareness programmes for users;

• Assists in optimizing system performance, by:

  • • Monitoring computer systems and implementing parameter tuning, geared to improve system performance
  • • Customizing modifiable systems files to improve performance as instructed
  • • Providing restricted system information, as requested by authorized personnel
  • • Diagnosing, analysing and resolving simple, routine systems management-related problems
  • • Performing programming tasks, as required, in the development and maintenance of systems processes, procedures and tools
  • • Performing routine systems housekeeping procedures
  • • Analysing logs and providing data for review by Infrastructure Services Manager;

• Ensures the security and integrity of the networked computer system, by:

  • • Maintaining user authorization files
  • • Participating in risk analysis and periodic reviews
  • • Assisting in devising measures for back-up, system redundancy, virus prevention, and disaster recovery, which will minimize exposure to potential threats and reduce recovery time after disasters
  • • Monitoring system usage to ensure that access to the system and data is done in the prescribed manner, and any violation is detected and addressed;
• • Assists in establishing secure connectivity with the Internet for related services, such as email, web browsing, VPN, FTP etc;
• • Assists in maintaining Mail, Web and Intranet servers;

• Assists in the installation of servers, computers and peripherals within the Ministry, its Departments and off-site Divisions, by:

  • • Inspecting sites to assess infrastructure needs
  • • Preparing operational procedures for equipment use and maintenance of operating environment;
• • Assists in monitoring the supply of electricity to computers and related equipment to always ensure the availability of clean and continuous power, except for scheduled maintenance;
• • Keeps abreast of trends and developments in information technology, especially in networking and communication related devices, system software and diagnostic tools;
• • Performs other related functions assigned from time to time.

Required Skills

• • Good oral and written communication skills
• • Good interpersonal skills
• • Customer and quality focus skills
• • Sound integrity
• • Able to use initiative
• • Good planning and organizing skills
• • Good problem-solving and decision-making skills
• • Ability to work in a team
• • Analytical thinking skills
• • Adaptability
• • Expert knowledge of LAN/WAN architecture
• • Sound knowledge of network protocols/maintenance and diagnostic tools
• • Sound knowledge of Office 365 Exchange and Azure directory
• • Excellent knowledge of Network maintenance
• • Knowledge of Structured Design and programming
• • Knowledge of Microsoft SQL Server 2000/2003 Database
• • Knowledge of Programming with Microsoft Visual Basic.NET
• • Excellent knowledge of computer hardware and software troubleshooting, repair and maintenance
• • Proficient in relevant Microsoft Software

Qualifications

• • Bachelor of Science Degree in Computer Science or related field from a recognized institution;
• • Two (2) years hands-on experience in network and email administration.

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • May be required to visit outstations, islandwide.

Applications, accompanied by detailed résumés, including the names of two (2) referees, should be submitted no later than Thursday, 22nd May, 2025, to: Senior Director Corporate Services National Fisheries Authority 2C Newport East Kingston 11 📧 Email: fisherieshr@nfa.gov.jm 📋 Subject: System Administrator (Level 6) 🔑 Please include the job title in the subject line of your email. Please note that only shortlisted applicants will be contacted.

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