Collection Agent

Summary

The incumbent is responsible for utilizing internal and external resources to minimize receivables and to maximize recoveries, and provide collection services for overdue balances, recover long outstanding balances.

Responsibilities

• • Ensure receivables are kept within the specified aging period.
• • Prepare and enter standard journal vouchers relating to the Accounts Receivables function.
• • Approve and post standard journal vouchers relating to Accounts Receivables.
• • Escalate calls and/or problem accounts to Management, repossession, legal or collection agencies as appropriate.
• • Prepare related documentation for assignment to attorneys, collection agencies.
• • Develop payment plans, as appropriate for outstanding balances from agents and Billers.
• • Ensure payments are properly credited/applied to customer balances.

• Effectively manages GKMS’ delinquent balances which includes but are not limited to:

  • • Aggressively pursue collection action on delinquent accounts
  • • Identify, track and assign accounts to collection agency
• • Maintains accurate documentation of correspondence, letters, and other related documents, properly and orderly regarding the collection efforts monthly.
• • Ensure Billers are correctly invoiced, and payments received within the agreed timeframe.
• • Respond to queries from internal and external customers.
• • Update and Maintain Accounts Receivables manuals.
• • Any other duties as maybe assigned by the Manager.

Qualifications

• • BSc. Degree in Management Studies /Accounting or ACCA Level II.
• • Excellent working knowledge of MS Office, especially Excel.
• • Three (3) years working experience in a similar capacity with at least one (1) at a supervisory level.
• • Strong sense of confidentiality and objectivity.
• • Excellent interpersonal and communication skills.
• • Knowledge of computer-based accounting systems.
• • Sound technical skills, analytical ability, and good judgment.
• • Ability to meet strict deadlines.

Share This Job